At a Glance
- Tasks: Serve customers with a smile, recommend dishes, and ensure a clean environment.
- Company: Join Hydes, a vibrant community pub with a friendly atmosphere.
- Benefits: Earn up to £12.71 per hour plus tips, with great perks like discounts and paid breaks.
- Other info: Enjoy career development opportunities and a supportive team culture.
- Why this job: Perfect for students seeking flexible hours and a fun work environment.
- Qualifications: Must be over 18; a passion for customer service is essential.
The predicted salary is between 25000 - 30000 £ per year.
Whether you’re looking for a part‑time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there’s something for everyone. You must be over 18 to apply for this role due to age limits and service of alcohol.
What's on offer?
- Up to £12.71 h + Tips + some great benefits including:
- Weekly pay
- Discounts
- Platform 24/7 access to GP online
- Paid breaks
- Uniform or allowance provided
- 50% discount off food for up to 6 people
- 50% off accommodation
- Pension plan
- Employee assistance programme offering 24/7 support and advice
Hours
2-3 shifts per week including Friday or Saturday nights (done in rotation) 5pm-1am.
Your Development
Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
Responsibilities
As a Front of House Team Member, our customers are in your hands. You'll work on the bar and the floor and will be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages. Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day. Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include:
- Increasing sales through friendly service and conversation, and recommending dishes and accompanying drinks.
- Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
- Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
- Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
- Undertaking continual training to develop your skills and knowledge.
Location
The Quarry Bank is a community pub in Timperley Village, featuring a dining area, a large traditional‑style bar, and a secluded beer garden. It offers live entertainment, weekly quiz nights, and is popular with the local crowd.
Equal Employment Opportunity
We are committed to encouraging equality, diversity and inclusion among our people and welcome applications from all backgrounds.
Front of House Team Member employer: Quarry Bank
At The Quarry Bank, part of Hydes Brewery, we pride ourselves on creating a welcoming and supportive work environment for our Front of House Heroes. With flexible part-time hours, competitive benefits including paid breaks and uniform allowances, and a strong focus on career progression through funded hospitality qualifications, we empower our team members to grow and thrive in the vibrant community of Timperley.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Quarry Bank and soak up the atmosphere. Chat with staff and customers to get a feel for the place. This will help you show genuine interest during your interview.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be all about making customers happy. Role-play with friends or family to brush up on your conversation skills and how to recommend dishes and drinks.
✨Tip Number 3
Dress to impress! When you go for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent the pub in style.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you might find some exclusive tips there!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone and a bit of humour can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in customer service or hospitality, and don’t forget to mention your love for making people happy – it’s what we’re all about!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences pop!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Quarry Bank
✨Know the Menu Inside Out
Familiarise yourself with the menu and drinks list before the interview. Being able to discuss specific dishes and suggest pairings will show your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Your People Skills
Prepare examples of how you've provided great service in the past. Whether it’s a time you went above and beyond for a customer or how you handled a difficult situation, showcasing your people skills will resonate well with the interviewers.
✨Dress to Impress
Even though this is a hospitality role, first impressions matter! Dress smartly and appropriately for the interview to reflect the professional image of the establishment. It shows you take the opportunity seriously.
✨Ask Thoughtful Questions
Prepare some questions about the role and the company culture. This not only demonstrates your interest but also helps you gauge if the workplace is the right fit for you. Think about asking about training opportunities or team dynamics.
