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- Tasks: Be the face of our pub, serving customers and creating memorable experiences.
- Company: Join Hydes Brewery, a community-focused company with a rich history.
- Benefits: Earn up to £12.21 per hour plus tips, with great perks like discounts and paid breaks.
- Other info: Enjoy a lively atmosphere with live entertainment and quiz nights.
- Why this job: Flexible hours and opportunities for personal growth in a fun, vibrant environment.
- Qualifications: A passion for customer service and teamwork is essential.
The predicted salary is between 30000 - 30000 £ per year.
What’s on offer? Up to £12.21 h + Tips + some great benefits including weekly pay, discounts Platform, 24/7 access to GP online, paid breaks, uniform or allowance provided, 50% discount off food for up to 6 people, 50% off accommodation, pension plan, employee assistance programme offering 24/7 support and advice.
What hours will you be working? Flexible working hours - from 1 shift/6 hours a week upwards including evenings and weekends with flexible shifts.
Your Development Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
What you’ll be doing as a Front of House Team Member As a Front of House Team Member, our customers are in your hands. You'll work on the bar and the floor and will be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages. Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day.
- Increasing sales through friendly service and conversation, and recommending dishes and accompanying drinks.
- Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
- Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
- Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
- Undertaking continual training to develop your skills and knowledge.
Your Pub The Quarry Bank is a community pub in Timperley Village with a dedicated dining area, large traditional style bar, secluded beer garden, live entertainment and weekly quiz nights.
About Hydes Established in 1863, Hydes Brewery is based in Manchester and spans over 50 restaurants, pubs, bars and hotels across Greater Manchester, Lancashire, Cheshire, etc. Hydes values its people, promotes equality, diversity and inclusion. We accept applications from all backgrounds and are committed to providing reasonable adjustments.
Front of House Team Member in Altrincham employer: Quarry Bank
Contact Detail:
Quarry Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Altrincham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hydes and The Quarry Bank. Understanding their values and what they offer will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with customers all day. Think about how you can make their experience memorable and practice some friendly conversation starters.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the pub.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It makes it easier for us to keep track of your application and gives you a better chance of standing out!
We think you need these skills to ace Front of House Team Member in Altrincham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for customer service.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to our team at The Quarry Bank.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Quarry Bank
✨Know the Menu Inside Out
As a Front of House Team Member, you'll need to be familiar with the dishes and drinks on offer. Before your interview, take some time to study the menu and think about how you would recommend items to customers. This shows your enthusiasm for the role and your commitment to providing excellent service.
✨Showcase Your People Skills
This role is all about making customers feel welcome and happy. During the interview, share examples of how you've provided great customer service in the past. Highlight any experiences where you’ve gone above and beyond to make someone's day – it’s what this job is all about!
✨Emphasise Teamwork
Working as part of a team is crucial in hospitality. Be prepared to discuss how you’ve collaborated with others in previous roles. Mention specific instances where teamwork led to success, whether it was during busy shifts or special events.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes or opportunities for progression within the company. This not only shows your interest in the role but also that you’re thinking about your future with them.