At a Glance
- Tasks: Manage clinical correspondence and workflow to ensure timely patient care.
- Company: Busy NHS GP surgery dedicated to high-quality primary care.
- Benefits: Gain valuable experience in a supportive team environment.
- Other info: Opportunity for growth in a dynamic healthcare setting.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Experience in NHS practice and knowledge of medical terminology required.
The predicted salary is between 29970 - 36483 £ per year.
Quarry Bank Medical Centre is a busy NHS GP surgery located on the High Street in Quarry Bank, Brierley Hill. We are committed to delivering efficient, high-quality primary care to our local patient population. We value a collaborative, supportive team environment where administrative and clinical staff work closely together to ensure safe, timely patient care.
This is a temporary, on-site contract for a Medical Secretary / Referral Administrator based at Quarry Bank Medical Centre. Unlike a general clerical or reception role, this position is strictly focused on managing the practice's clinical correspondence and workflow. The successful candidate will be responsible for processing routine and urgent referrals via the NHS e-Referral Service (e-RS), tracking Advice & Guidance (A&G) requests, and managing time‑critical Two‑Week Wait (2WW) urgent cancer pathways. You will also provide light administrative and workflow support to the clinical team to ensure seamless day‑to‑day operations.
Key Responsibilities- Referral Processing: Accurately type, format, and submit routine and private referral letters using the NHS e-Referral Service (e-RS).
- Fast‑Track Pathways: Prioritise, process, and robustly track Two‑Week Wait (2WW) urgent referrals on the same day, ensuring safety protocols and confirmations are meticulously logged.
- Advice & Guidance (A&G): Submit consultant queries via e-RS and route responses back to the referring GP promptly.
- Administrative Support: Handle incoming third‑party queries regarding referral status from patients and secondary care, alongside light clinical admin tasks such as document matching or digital workflow support.
- Primary Care Experience: Previous experience working within an NHS general practice environment is essential.
- System Knowledge: Hands‑on experience using the NHS e-Referral Service (e-RS) and a major clinical system (such as EMIS Web) is highly preferred.
- Clinical Literacy: A strong understanding of medical terminology and clinical priority coding.
- Attention to Detail: Absolute accuracy in data entry and the ability to spot administrative errors under pressure.
- Communication: Excellent interpersonal skills for handling sensitive or urgent patient queries regarding specialist care.
Medical Secretary in Dudley employer: Quarry Bank Medical Centre
Quarry Bank Medical Centre is an excellent employer, offering a supportive and collaborative work environment where administrative and clinical staff work hand-in-hand to provide high-quality patient care. Located in the heart of Quarry Bank, Brierley Hill, we prioritise employee growth through ongoing training and development opportunities, ensuring that our team members are well-equipped to handle the demands of a busy NHS GP surgery. Join us for a meaningful career where your contributions directly impact the health and wellbeing of our local community.
Contact Details:
Quarry Bank Medical Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary in Dudley
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✨Showcase Your Adaptability in Interviews
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We think you need these skills to ace Medical Secretary in Dudley
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Medical Secretary at Quarry Bank Medical Centre, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Quarry Bank Medical Centre.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Quarry Bank Medical Centre. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Quarry Bank Medical Centre
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Quarry Bank Medical Centre.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
