At a Glance
- Tasks: Support and maintain IT infrastructure, ensuring security and reliability across services.
- Company: Join Quarriers, a leading social care charity in Scotland.
- Benefits: Enjoy generous holiday, workplace pension, and free physiotherapy.
- Other info: Flexible working with opportunities for career growth in a supportive environment.
- Why this job: Make a real impact by securing technology that supports vulnerable communities.
- Qualifications: Experience with Microsoft technologies and IT service management processes required.
The predicted salary is between 30000 - 40000 £ per year.
Join Quarriers and help keep our people, services and technology secure. Quarriers has an exciting opportunity for an IT Operations and Security Analyst to help deliver reliable, secure and customer-focused technology services across our organisation. You will provide day-to-day support and maintenance for our IT infrastructure, cloud services, networking and telephony, while contributing to the cyber security and resilience of our systems.
Working as part of the IT Operations and Support Team, and closely with the Head of Information Technology, you will support the delivery of secure, effective technology services that meet organisational priorities and user needs. You will help maintain security controls, investigate and resolve technical issues, support recovery and continuity arrangements, and contribute to service improvements and IT projects. If you are looking for a hands-on technical role with purpose, where your skills directly support colleagues and the people who use our services, this could be the perfect next step. This is a full-time, permanent role working 35 hours per week. It is delivered in line with our agile working policy, blending home working with office time and service visits, with an office base available at our Head Office in Glasgow.
Key responsibilities
- Provide effective technical support, problem solving and advice to users across Scotland, including service visits where required.
- Help keep our infrastructure, cloud services, networking, telephony, devices and core systems running securely and reliably.
- Support our cyber security arrangements, including patching, vulnerability management, access controls, monitoring and incident response.
- Contribute to backup, recovery, business continuity, audit and compliance activity, helping us stay resilient and well prepared.
- Share your technical knowledge with colleagues, support more complex issues and help improve how our services are delivered.
Essential experience and skills
- Experience supporting Microsoft technologies such as Microsoft 365, Azure, SharePoint Online and related administration tools.
- Good experience supporting IT infrastructure, including networking, telephony, hardware, software and cloud services.
- Experience working with IT service management processes such as incident, problem and change management.
- Working knowledge of Active Directory, Group Policy, identity and access management, MFA and related security controls.
- Experience helping maintain cyber security controls, including patching, vulnerability remediation, access control, monitoring and endpoint protection.
- Confidence troubleshooting technical issues across a range of systems in a busy operational environment.
- Clear communication skills, with the ability to work well with technical and non-technical colleagues, stakeholders and suppliers.
- A structured and practical approach to problem solving, documentation and improving services.
- Driving licence is essential with access to your own car.
What you will get in return
- Holiday entitlement that supports a healthy work-life balance.
- Generous workplace pension.
- Family-friendly working policies and procedures.
- Life assurance.
- Wider benefits including an Employee Assistance Programme, free physiotherapy, and occupational health support.
Quarriers is an Investors in People Platinum organisation and a Scottish Living Wage Employer. Quarriers is one of Scotland's leading social care charities. We provide practical care and support for vulnerable children, adults and families who face extremely challenging circumstances. We challenge poverty and inequality of opportunity to bring about positive changes in people's lives.
Benefits
- Free Physiotherapy and Occupational Health.
- 24/7 Access to Employee Assistance Programme.
- Non-contributory Life Assurance Scheme.
- Workplace Pension Savings Scheme.
- Cycle to Work Scheme.
- Long Service Rewards.
- Significant Discount Opportunities.
IT Operations & Security Analyst in Glasgow employer: Quarriers
Quarriers is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture that blends home and office working. As a leading social care charity in Scotland, we provide meaningful opportunities for IT Operations & Security Analysts to contribute to vital services while enjoying generous benefits such as a healthy work-life balance, a robust pension scheme, and access to free physiotherapy. Join us in making a positive impact on the lives of vulnerable individuals while advancing your career in a dynamic and secure environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations & Security Analyst in Glasgow
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Quarriers, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Quarriers
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Quarriers. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace IT Operations & Security Analyst in Glasgow
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Quarriers insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Quarriers that you’re committed to staying ahead in the game.
How to prepare for a job interview at Quarriers
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Quarriers to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Quarriers.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
