Family Support Worker

Family Support Worker

Dumfries Full-Time No home office possible
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At a Glance

  • Tasks: Provide intense family support to children and families in Dumfries.
  • Company: Join Quarriers Family Support Service, making a real difference.
  • Benefits: Generous leave, health benefits, training opportunities, and life assurance.
  • Why this job: Change lives through meaningful work while supporting families in need.
  • Qualifications: Understanding of family dynamics, child protection, and good interpersonal skills.
  • Other info: Flexible hours, including evenings and weekends, with career development opportunities.

Your new Opportunity

Are you someone who believes every child and young person deserves the chance to thrive? Do you love building connections, supporting families, and being part of a team that truly cares? If so… you might be exactly who we’re looking for!

We’re on the lookout for enthusiastic, compassionate people to join our Dumfries & Galloway Family Support Service as a Family Support Worker. As part of our team, you’ll work alongside children, young people, and their families to offer emotional, practical, and holistic support. No two days are the same — one day you might be helping a young person build confidence through activities, the next developing outcome plans to ensure every young person thrives. What is consistent is that everything you do will have a positive impact on someone’s life.

We have opportunities available for:

  • Contracted Posts – evening and weekend working, structured support, and long-term involvement
  • Relief Posts – flexible, supportive, and perfect for those who want to make a difference around other commitments

What You’ll Be Doing

  • Building trusting relationships with children, young people, and families
  • Providing emotional and practical support based on their needs
  • Helping young people develop confidence, resilience, and life skills
  • Working alongside a warm, supportive team who are always ready to help
  • Making meaningful, lasting change to the people we support

What We’re Looking For

  • âś” Caring, patient, and a great listener
  • âś” Passionate about supporting the people we support and families
  • âś” Able to work flexibly and creatively
  • âś” Willingness to work evenings and weekends
  • âś” Confident working independently and as part of a team

Experience in family support, social care, or community work is helpful — but just as valuable are empathy, curiosity, and a genuine desire to help others grow.

What you’ll get in return

  • SVQ qualifications via our accredited centre
  • Generous leave: 29 days + 4 public holidays (rising to 34 + 4 after 5 years)
  • Training & development opportunities
  • ❤️ Opportunity to change lives through meaningful work
  • Family-friendly policies
  • Health benefits: HSF cash plans, physio & occupational health
  • Free 24/7 Employee Assistance Programme
  • ÂŁ500 refer-a-friend bonus (T&Cs apply)
  • ️ Life Assurance & Pension
  • Cycle to Work scheme
  • ️ Access to Concerts for Carers

Whether you’re looking for regular hours or a flexible relief position, we’d be delighted to welcome you to our service.

Come join a team where your kindness, creativity, and passion will help transform lives.

Full details of this role can be found in the attached Job Role Profile.

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Family Support Worker employer: Quarriers

Quarriers Family Support Service is an exceptional employer, offering a supportive and compassionate work environment in Dumfries and Galloway. With a strong commitment to employee development through accredited SVQ qualifications and generous leave policies, we empower our Family Support Workers to make a meaningful impact on the lives of families in need. Our family-friendly culture, comprehensive health benefits, and opportunities for flexible working hours ensure that our staff can thrive both personally and professionally.
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Contact Detail:

Quarriers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Support Worker

✨Tip Number 1

Network like a pro! Reach out to people in the field of family support, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to family support work. Think about your experiences and how they align with the role. We recommend doing mock interviews with friends or family to boost your confidence.

✨Tip Number 3

Showcase your passion for helping families during interviews. Share specific examples of how you've made a difference in similar roles. This will help you stand out as someone who truly cares about the work.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Family Support Worker

Understanding of drug and alcohol issues
Knowledge of child development
Knowledge of family dynamics
Experience of child protection
Experience of adult protection
Supportive and enabling approach
Task prioritisation
Organisational skills
Interpersonal skills
Excellent IT skills
Experience of inter-agency collaboration
Ability to work irregular hours
Compassionate approach
Empathetic approach
Driving licence

Some tips for your application 🫡

Read the Job Description Thoroughly: Before you start your application, make sure to read the job description carefully. It’s important to understand what we’re looking for in a Family Support Worker so you can tailor your CV and cover letter accordingly.

Showcase Relevant Experience: When writing your application, highlight any relevant experience you have with family support, child protection, or social work. We want to see how your background aligns with the role, so don’t hold back on sharing your skills!

Be Personal and Authentic: Let your personality shine through in your application! We value compassion and empathy, so share your motivations for wanting to support families and how you can contribute to our mission at Quarriers.

Apply Through Our Website: Once you’ve polished your CV and cover letter, head over to our website to submit your application. It’s the easiest way for us to receive your details and get the ball rolling on your potential new role!

How to prepare for a job interview at Quarriers

✨Know Your Stuff

Make sure you brush up on your understanding of child development, family dynamics, and the specific challenges families face in Dumfries and Galloway. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you truly understand it.

✨Show Your Compassion

During the interview, highlight your empathetic approach to supporting families. Share examples from your past experiences where you've made a positive impact on someone's life. This will demonstrate that you have the right mindset for a Family Support Worker.

✨Be Organised

Since the role involves managing a diverse workload, be prepared to discuss how you prioritise tasks. You might want to share a specific example of a time when you successfully juggled multiple responsibilities, showcasing your organisational skills.

✨Ask Thoughtful Questions

Prepare some insightful questions about the team and the support services they provide. This shows your genuine interest in the role and helps you understand how you can contribute effectively to the team’s mission.

Family Support Worker
Quarriers
Location: Dumfries

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