At a Glance
- Tasks: Close deals and maximise revenue by engaging prospects and overcoming objections.
- Company: Join Quark Expeditions, the leader in polar adventure travel.
- Benefits: Competitive salary, generous time off, and family-friendly policies.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of extraordinary polar journeys and thrive in a dynamic sales environment.
- Qualifications: Proven sales experience, strong communication skills, and a passion for travel.
The predicted salary is between 30000 - 32000 £ per year.
Quark Expeditions is the leading polar expedition travel company headquartered in Toronto, Canada. We operate cruises to Antarctica and Arctic regions (Greenland, North Canada, Svalbard) on board of 3 modern polar expedition ships – Ultramarine, Ocean Explorer, and World Explorer. Since 1991, Quark has been establishing a tradition of firsts in polar travel: as the first to transit the Northeast Passage with adventure travellers; the first to take travellers to the far side of Antarctica; and the first to circumnavigate the Antarctic continent with guests.
We are looking to hire a Polar Travel Advisor to join our team! Reporting to our Sales Team Manager, you´ll be responsible for closing deals and maximizing revenue. This role requires an unstoppable sales mindset, an ability to identify and convert high-potential leads, and a commitment to outworking the competition. The ideal candidate is a go-getter who grows with work hard, vitality, and goal attainment.
What we’ll offer:
- Competitive base salary (£30,000 - £32,000) + OTE (Up to £45,000+) annually.
- Retirement savings plan with company contributions
- Generous paid time off allowance and birthday day off
- Parental leave and family-supportive policies
- Charity or volunteering time off
What you’ll do:
- Sales & Target Attainment: Energetically pursue and close sales, consistently hitting and exceeding monthly and quarterly revenue targets. Increase every opportunity by engaging prospects, overcoming objections, and closing deals efficiently. Drive high-velocity outbound sales through proactive calls, emails, and follow-ups to keep the pipeline full. Leverage vitality and scarcity to drive decision-making and accelerate conversions.
- Revenue Generation & Performance: Own your sales number and be fully accountable for achieving and surpassing quota. Maintain laser focus on revenue-driving activities, eliminating distractions that don’t lead to bookings. Optimize lead conversion rates through rapid response, follow-up and strategic cross-selling.
- Product Knowledge & Expertise: Master the details of Quark Expeditions' offerings and position them as must-have experiences. Use consultative selling techniques to highlight value and uphold premium pricing. Stay ahead of market trends, competitor strategies, and customer preferences to sharpen your pitch. Lead your development, actively seek feedback, refine your pitch, and always strive for improvement. Work closely with marketing, operations, and customer service to ensure a seamless sales-to-travel experience. Share practices and winning tactics with the team to drive collective success.
What you’ll bring:
- Proven track record of smashing sales targets in a competitive environment (travel, hospitality, or related field preferred)
- Hunter mentality with a strong drive to win and exceed revenue goals
- Unmatched work ethic, resilience, and ability to thrive under pressure
- Elite communication and persuasion skills, can close over the phone, email, and chat
- Experience using CRM systems (Salesforce experience is a plus)
- Flexible working approach to collaborate across different time zones
- Passion for travel and a love for the thrill of the sale
Join Quark Expeditions and bring your A-game every day to help travellers embark on extraordinary polar journeys. If you're ready to grind, sell, and win, we want you on our team! We believe people are happier and perform best when they can be their true self, and that diverse teams deliver better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed. Travelopia ensures an inclusive workplace for all. If you need accessibility support during the recruitment process, please inform us here: Talent@Travelopia.com
Polar Travel Advisor in Kingston upon Thames employer: Quark Expeditions
Quark Expeditions is an exceptional employer, offering a dynamic work culture that thrives on passion for travel and sales excellence. With competitive salaries, generous paid time off, and a commitment to employee growth through feedback and collaboration, we empower our team to achieve their best while exploring the breathtaking polar regions. Join us in Toronto, where your contributions directly impact unforgettable adventures for our clients, all within a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Polar Travel Advisor in Kingston upon Thames
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Quark Expeditions who are looking for fresh talent for roles like Polar Travel Advisor.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Quark Expeditions and give you a leg up for your Polar Travel Advisor application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Polar Travel Advisor openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Polar Travel Advisor in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Polar Travel Advisor role at Quark Expeditions.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Polar Travel Advisor position at Quark Expeditions.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Quark Expeditions.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Quark Expeditions's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Polar Travel Advisor.
How to prepare for a job interview at Quark Expeditions
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Quark Expeditions.
