Our AI-powered platform, EMMA, is used by hundreds of organisations across the UK to manage communications, automate workflows and deliver better outcomes through intelligent automation. Backed by leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery. We are looking for a Junior Business Analyst / Project Coordinator to join our growing team. This is a hybrid role that combines business analysis with project coordination. You will help translate business requirements into actionable work, support product delivery, and ensure smooth communication between internal teams and external clients. This is a great opportunity for someone early in their career who wants hands-on experience across operations, product delivery and client-facing work in a fast-moving AI startup. Gather, document and analyse business and user requirements from internal stakeholders and external clients. ~-Support the coordination of product implementations, onboarding and go-lives for new clients. ~ Maintain and update project plans, trackers and status reports, flagging risks and blockers early. ~ Assist in creating user stories, acceptance criteria and work items in Azure DevOps. ~ Help produce client-facing documentation including release notes, user guides and training materials. ~ Support CRM and ticket management workflows using tools such as HubSpot and Azure DevOps. ~ 0-2 years of experience in a business analysis, project coordination or operations support role (internships and placements count). ~ Strong written and verbal communication skills — you can translate technical detail into clear, client-friendly language. ~ Familiarity with project management or issue-tracking tools such as Azure DevOps, Jira or Trello. ~ Comfortable working with data — able to read spreadsheets, spot patterns and summarise findings. ~ Comfortable working remotely and aligning to UK business hours (9:00 AM to 6:00 PM GMT/BST). Experience working in a software, SaaS or technology company. Familiarity with agile delivery methodologies (Scrum or Kanban). Experience with CRM platforms such as HubSpot. Understanding of product development lifecycles and stakeholder management. Experience producing user-facing documentation, guides or training materials. Fully remote from India, aligned to UK business hours (9:00 AM to 6:00 PM GMT/BST). Start date: Flexible. Competitive package depending on experience Professional development including conference attendance and CPD support The opportunity to work across operations, product delivery and client management at one of the UK's fastest-growing healthtech companies Remote working with a collaborative, supportive team At QuantumLoopAI, you will join a team that is building AI-powered products used by hundreds of organisations across the UK. We are building something new, and we learn from every experiment DIVERSITY AND INCLUSION QuantumLoopAI will never ask candidates for payment or sensitive financial information during the recruitment process. Ready to help build the operations behind one of the UK's fastest-growing AI products?
Remote Junior Business Analyst / Project Coordinator in Bilston employer: QuantumLoopAi
At QuantumLoopAI, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As the first dedicated finance hire, you will have unparalleled opportunities for professional growth and development while playing a crucial role in shaping our financial strategy during an exciting growth phase. Our commitment to employee well-being is reflected in our supportive environment and focus on data-driven decision-making, making this an ideal place for those seeking meaningful and rewarding employment.
