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- Tasks: Support the Employee Benefits team by managing client queries and processing new business.
- Company: Join Quantuma, a dynamic firm in Manchester focused on employee benefits.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Why this job: Be the go-to person for clients and make a real difference in their experience.
- Qualifications: Experience in Employee Benefits administration and strong IT skills required.
- Other info: Collaborative environment with a focus on professional development.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Employee Benefits Administrator role at Quantuma. The role involves providing first-class administration support to the Employee Benefits department, working together with a team of Advisers to deliver a positive professional experience for corporate clients, offering highly technical and qualified knowledge.
Key Duties
- Process New Business for Auto Enrolment, Group Personal Pension, Group Risk, Group Private Medical Insurance and Cashplans.
- Be the key point of contact for corporate clients, keeping them informed during all stages of the lifecycle (new business, renewals) and available for queries.
- Issue Letters of Authority or Appointment and ensure all information is returned in a timely manner.
- Liaise with clients to obtain data required for quotation.
- Examine data to ensure it is compliant with scheme rules and client needs.
- Obtain quotations from providers at both new-business and renewal stages.
- Collate quote results into comparisons for Advisers to sign off for recommendations.
- Analyse and format data to ensure compliance with scheme definitions and rules.
- Deal with the on-risk and set up of new Employee Benefits Schemes, Renew or Switch schemes as directed by the Adviser team.
- Check and issue Policy Documents and Accounts.
- Process Joiners / Leavers to PMI in a timely manner.
- Provide analytics on clients for the Adviser team.
- Answer incoming call enquiries into the business in a professional manner and redirect where required.
- Check client fees, issue invoices and manage aged debt; ensure fees are recorded internally in line with processes and SLA.
Compliance
- Adhere to FCA regulations in accordance with our compliance procedures.
- With the Compliance Department, keep up to date with legislation and compliance matters.
- Consumer Duty and TCF (Treating Customers Fairly) – pay due regard to the interests of our clients and treat them fairly in line with our TCF Mission Statement.
Relationships
- Develop and maintain good working relationships with Financial Advisers, colleagues and management to provide an efficient and effective service to the Adviser team and clients.
- Maintain an effective ongoing relationship with your bank of clients.
- Establish good ongoing working relationships with product providers.
Skills & Experience
- Experience within Employee Benefits administration.
- Proficient in Microsoft Office applications.
- Self-motivation and organisational skills.
- A good level of numeracy and IT skills.
- A flexible approach to work.
Employee Benefits Administrator in Manchester employer: Quantuma
Contact Detail:
Quantuma Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Benefits Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the Employee Benefits field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job at Quantuma or elsewhere.
✨Tip Number 2
Prepare for interviews by researching common questions for Employee Benefits Administrators. Practise your answers, focusing on your experience with compliance and client relationships, so you can impress the interviewers with your knowledge.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work in Employee Benefits administration to the interview. Whether it's data analysis or client communication, having tangible proof of your abilities can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Quantuma.
We think you need these skills to ace Employee Benefits Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Benefits Administrator role. Highlight your experience in employee benefits administration and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Skills: Don’t forget to showcase your proficiency in Microsoft Office and any other relevant IT skills. If you've got experience with compliance or client management, make sure to mention that too. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Quantuma!
How to prepare for a job interview at Quantuma
✨Know Your Stuff
Make sure you brush up on the specifics of Employee Benefits administration. Familiarise yourself with terms like Auto Enrolment, Group Personal Pension, and compliance regulations. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Prepare for Client Scenarios
Think about potential client scenarios you might encounter in the role. Be ready to discuss how you would handle queries or issues that corporate clients may raise. This shows that you can think on your feet and are prepared for the real-world challenges of the job.
✨Showcase Your Organisational Skills
Since the role requires a lot of administration, be prepared to talk about how you stay organised. Share specific examples of tools or methods you use to manage your workload effectively, especially when dealing with multiple clients and deadlines.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Ask them about their experiences at Quantuma and share your enthusiasm for working collaboratively with Advisers and clients. A positive attitude can go a long way in making a lasting impression.