At a Glance
- Tasks: Support CRM initiatives using Adobe Campaign or SFMC, HTML, SQL, and JavaScript.
- Company: Join Quantum, a leading digital comparison service connecting brands with consumers.
- Benefits: Enjoy hybrid working, private healthcare, competitive salary, and a bonus scheme.
- Other info: Dynamic team culture with regular happy hours and opportunities for growth.
- Why this job: Make an impact in a fast-paced environment while developing your technical skills.
- Qualifications: Experience with CRM systems, strong data skills, and coding knowledge required.
The predicted salary is between 35000 - 45000 £ per year.
Our Company At Quantum, we connect global brands with high-intent consumers. We turn intent into action and complexity into clarity. Our Mission is clear, to help smarter, faster buying decisions. Our vision, to be the world’s most used digital comparison service, delivering value and simplicity to millions. We drive growth through data-driven affiliate marketing built for performance from day one. Every campaign is measurable, optimised in real time, and designed to scale. With in-house tech, full-stack analytics, and a compliance-first mindset, we give our partners an edge. We drive confident decisions and growth in regulated and high-growth sectors. We’ve helped ambitious brands grow faster, smarter, and globally.
The Role Our CRM team is growing. We’re looking for a Technical CRM Executive to join our affiliate marketing business in London. This is an opportunity for someone with some experience with either Adobe campaign or SFMC, as well as HTML, SQL queries, and JavaScript, to support the team in delivering a customer‑centric, automated experience across email, SMS, and messaging channels. In this role, you’ll be supporting the CRM Technical Manager as well as the CRM team and its wider ecosystem, using tools such as SparkPost, Email on Acid, Adobe, Salesforce Marketing Cloud, SMS integrations, Adobe Campaign and Rebrandly. You’ll work on the end‑to‑end delivery of CRM initiatives that rely on data and systems so you must have the technical aptitude and knowledge with JavaScript, APIs and ideally base understanding of SQL. This includes managing incoming Jira tickets, monitoring daily campaigns, supporting the wider team, maintaining data quality and compliance, managing automations and integrations, overseeing IP warm‑ups, and helping build new HTML modules. If you’re hands‑on, data‑driven, and comfortable operating across multiple technologies, with the coding skills listed, we’d like to hear from you.
Key responsibilities
- Internal SME of CRM‑related systems
- Responsible for all data and compliance activities across CRM systems
- Supporting the CRM team with troubleshooting, training, and complex journey builds
- Managing new IP warm‑ups
- QA for all data‑related changes and system updates
- Monitoring all customer interactions
- Troubleshooting automation, journey, and HTML rendering issues
- Developing new HTML modules
- Work on launching SMS and potentially WhatsApp within SFMC
- Working cross‑functionally with Analytics, Product, and Technology teams to deliver effective, timely campaigns
- Developing and managing campaign audiences
Preferred Skills, Qualifications and Experience
- Either Salesforce Marketing Cloud (SFMC) or Adobe Campaign working experience
- Strong data skills, including SQL and data quality control
- Good working knowledge of HTML for email
- Strong working knowledge of JavaScript
- Understanding and ideally exposure with APIs and working with JSON Objects
- Experience managing multiple priorities and adapting to changing requirements at short notice in a fast‑paced environment
- Ability to work to tight deadlines, both independently and under pressure, to deliver results for stakeholders
- Commercially minded, data‑literate, and highly analytical, with the ability to use raw data to generate insights and inform decisions
Nice to haves
- Previous experience in iGaming or a marketplace environment
- Strong understanding of email deliverability best practices, including IP warm‑up, Google Postmaster, SNDS, and domain configuration
- Experience working across multiple brands, verticals, and locales
- Experience with SMS and WhatsApp channels
- Experience working in a target‑driven, revenue‑focused environment
What You’ll Get
- Private Health Care (Bupa)
- Hybrid Working (3 days in office)
- Travel Insurance
- Competitive Base Salary
- Company Bonus Scheme
- Paid for AI Subscription (Claude / ChatGPT / Gemini)
- Market‑Leading Training Programme
- Recognition & Reward Scheme
- Annual Company Conference
- Regular Happy Hours & Team Lunches
- Free Coffee, Drinks & Snacks
What’s the next step?
Our hiring process ensures we're recruiting the right people for the role. We ensure that people are as suitable for us as we are for them. If you like the sound of what we're all about at Quantum and want to join a team where you can make an impact, please apply or contact us at careers@quantum.media.
Technical CRM Executive employer: Quantum
At Quantum, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through our market-leading training programmes and recognition schemes, ensuring that every team member has the opportunity to thrive. With benefits like hybrid working, private healthcare, and regular team-building events, we create an environment where you can make a meaningful impact while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Technical CRM Executive
✨Tip Number 1
Get to know the company inside out! Research Quantum's mission and values, and think about how your skills as a Technical CRM Executive can help them achieve their goals. This will not only prepare you for interviews but also show your genuine interest.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Show off your technical skills! Prepare to discuss your experience with Adobe Campaign, SFMC, HTML, SQL, and JavaScript in detail. Be ready to share examples of how you've used these tools to drive results in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Quantum team!
We think you need these skills to ace Technical CRM Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical CRM Executive. Highlight your experience with Adobe Campaign, SFMC, and any coding skills like HTML and JavaScript. We want to see how your background aligns with our mission at Quantum!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your skills can help us drive smarter, faster buying decisions. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills:Since this role is all about tech, don’t shy away from showcasing your technical prowess. Mention specific projects where you’ve used SQL, APIs, or JavaScript. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Quantum
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Adobe Campaign, Salesforce Marketing Cloud, HTML, SQL, and JavaScript. Be ready to discuss how you've used these tools in past roles, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Data Skills
Since this role is heavily data-driven, prepare to talk about your experience with data quality control and how you've used raw data to generate insights. Think of specific examples where your analytical skills made a difference in a project or campaign.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. Brush up on your understanding of APIs, JSON objects, and troubleshooting automation issues. Practising common scenarios can help you feel more confident when answering these questions.
✨Demonstrate Your Adaptability
The job requires managing multiple priorities in a fast-paced environment. Prepare to share examples of how you've successfully adapted to changing requirements and tight deadlines in previous roles. This will show that you're not just technically skilled but also flexible and resilient.
