Quantum in London is seeking a Customer Service Executive to join our growing team. You will manage rewards customer inquiries, own payment runs to ensure cashback is accurate and timely, and raise the speed and quality of every reply we send.
You’ll work in a hybrid setup with 3 days in office, using Freshdesk, Google Sheets, and our internal guides. The role emphasizes attention to detail, fraud awareness, GDPR handling, and collaboration with product, tech, and finance to improve processes.
#J-18808-Ljbffr
Customer Service Executive — Payments & AI Tools (Hybrid) in Maidstone employer: Quantum
Quantum Search Group is an exceptional employer located in the vibrant financial hub of Greater London, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive career development opportunities and direct engagement with front-office trading teams, ensuring meaningful contributions to credit risk management. With a strong emphasis on professional growth and a supportive environment, this role provides a unique chance to thrive in the fast-paced world of Funds & Asset Management.
