At a Glance
- Tasks: Support CRM initiatives using Adobe Campaign or SFMC, HTML, SQL, and JavaScript.
- Company: Join Quantum, a leading digital comparison service connecting brands with consumers.
- Benefits: Enjoy private healthcare, hybrid working, competitive salary, and a company bonus scheme.
- Other info: Dynamic team culture with regular happy hours and opportunities for professional growth.
- Why this job: Make an impact in a fast-paced environment while developing your technical skills.
- Qualifications: Experience with CRM systems, strong data skills, and coding knowledge required.
The predicted salary is between 40500 - 49500 £ per year.
Our Company at Quantum connects global brands with high-intent consumers. We turn intent into action and complexity into clarity. Our mission is clear: to help smarter, faster buying decisions. Our vision is to be the world’s most used digital comparison service, delivering value and simplicity to millions.
We drive growth through data-driven affiliate marketing built for performance from day one. Every campaign is measurable, optimised in real time, and designed to scale. With in-house tech, full-stack analytics, and a compliance-first mindset, we give our partners an edge. We drive confident decisions and growth in regulated and high-growth sectors.
The Role: Our CRM team is growing. We’re looking for a Technical CRM Specialist to join our affiliate marketing business in London. This is an opportunity for someone with experience in either Adobe Campaign or SFMC, as well as HTML, SQL queries, and JavaScript, to support the team in delivering a customer-centric, automated experience across email, SMS, and messaging channels.
In this role, you’ll be supporting the CRM Technical Manager and the CRM team, using tools such as SparkPost, Email on Acid, Adobe, Salesforce Marketing Cloud, SMS integrations, Adobe Campaign, and Rebrandly. You’ll work on the end-to-end delivery of CRM initiatives that rely on data and systems, so you must have the technical aptitude and knowledge with JavaScript, APIs, and ideally a base understanding of SQL.
Key responsibilities:
- Internal SME of CRM-related systems
- Responsible for all data and compliance activities across CRM systems
- Supporting the CRM team with troubleshooting, training, and complex journey builds
- Managing new IP warm-ups
- QA for all data-related changes and system updates
- Monitoring all customer interactions
- Troubleshooting automation, journey, and HTML rendering issues
- Developing new HTML modules
- Working cross-functionally with Analytics, Product, and Technology teams to deliver effective, timely campaigns
- Developing and managing campaign audiences
Preferred Skills, Qualifications and Experience:
- Either Salesforce Marketing Cloud (SFMC) or Adobe Campaign working experience
- Strong data skills, including SQL and data quality control
- Good working knowledge of HTML for email
- Strong working knowledge of JavaScript
- Understanding and ideally exposure with APIs and working with JSON Objects
- Experience managing multiple priorities and adapting to changing requirements at short notice in a fast-paced environment
- Ability to work to tight deadlines, both independently and under pressure, to deliver results for stakeholders
- Commercially minded, data-literate, and highly analytical, with the ability to use raw data to generate insights and inform decisions
Nice to haves:
- Previous experience in iGaming or a marketplace environment
- Strong understanding of email deliverability best practices, including IP warm-up, Google Postmaster, SNDS, and domain configuration
- Experience working across multiple brands, verticals, and locales
- Experience with SMS and WhatsApp channels
- Experience working in a target-driven, revenue-focused environment
What You’ll Get:
- Private Health Care (Bupa)
- Hybrid Working (3 days in office)
- Travel Insurance
- Competitive Base Salary
- Company Bonus Scheme
- Paid for AI Subscription (Claude / ChatGPT / Gemini)
- Market-Leading Training Programme
- Recognition & Reward Scheme
- Annual Company Conference
- Regular Happy Hours & Team Lunches
- Free Coffee, Drinks & Snacks
What’s the next step? Our hiring process ensures we're recruiting the right people for the role. If you like the sound of what we're all about at Quantum and want to join a team where you can make an impact, please apply or contact us at careers@quantum.media.
Technical CRM Specialist in London employer: Quantum
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We think this is how you could land Technical CRM Specialist in London
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We think you need these skills to ace Technical CRM Specialist in London
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