At a Glance
- Tasks: Support CRM initiatives using Adobe Campaign or SFMC, HTML, SQL, and JavaScript.
- Company: Join Quantum, a leading digital comparison service connecting brands with consumers.
- Benefits: Enjoy private healthcare, hybrid working, competitive salary, and a bonus scheme.
- Other info: Dynamic team culture with regular happy hours and opportunities for growth.
- Why this job: Make an impact in a fast-paced environment while developing your technical skills.
- Qualifications: Experience with CRM systems, strong data skills, and coding knowledge required.
The predicted salary is between 35000 - 45000 £ per year.
Our Company at Quantum connects global brands with high-intent consumers, turning intent into action and complexity into clarity. Our mission is to help smarter, faster buying decisions, with a vision to be the world’s most used digital comparison service, delivering value and simplicity to millions.
We drive growth through data-driven affiliate marketing built for performance from day one. Every campaign is measurable, optimised in real time, and designed to scale. With in-house tech, full-stack analytics, and a compliance-first mindset, we give our partners an edge, driving confident decisions and growth in regulated and high-growth sectors.
The Role: Our CRM team is growing, and we’re looking for a Technical CRM Executive to join our affiliate marketing business in London. This is an opportunity for someone with experience in either Adobe Campaign or SFMC, as well as HTML, SQL queries, and JavaScript, to support the team in delivering a customer-centric, automated experience across email, SMS, and messaging channels.
In this role, you’ll support the CRM Technical Manager and the wider CRM team, using tools such as SparkPost, Email on Acid, Adobe, Salesforce Marketing Cloud, SMS integrations, Adobe Campaign, and Rebrandly. You’ll work on the end-to-end delivery of CRM initiatives that rely on data and systems, so you must have the technical aptitude and knowledge with JavaScript, APIs, and ideally a base understanding of SQL.
Key responsibilities include:
- Internal SME of CRM-related systems
- Responsible for all data and compliance activities across CRM systems
- Supporting the CRM team with troubleshooting, training, and complex journey builds
- Managing new IP warm-ups
- QA for all data-related changes and system updates
- Monitoring all customer interactions
- Troubleshooting automation, journey, and HTML rendering issues
- Developing new HTML modules
- Working cross-functionally with Analytics, Product, and Technology teams to deliver effective, timely campaigns
- Developing and managing campaign audiences
Preferred Skills, Qualifications and Experience:
- Experience with Salesforce Marketing Cloud (SFMC) or Adobe Campaign
- Strong data skills, including SQL and data quality control
- Good working knowledge of HTML for email
- Strong working knowledge of JavaScript
- Understanding and ideally exposure to APIs and working with JSON Objects
- Experience managing multiple priorities and adapting to changing requirements in a fast-paced environment
- Ability to work to tight deadlines, both independently and under pressure
- Commercially minded, data-literate, and highly analytical
Nice to haves:
- Previous experience in iGaming or a marketplace environment
- Strong understanding of email deliverability best practices
- Experience working across multiple brands, verticals, and locales
- Experience with SMS and WhatsApp channels
- Experience working in a target-driven, revenue-focused environment
What You’ll Get:
- Private Health Care (Bupa)
- Hybrid Working (3 days in office)
- Travel Insurance
- Competitive Base Salary
- Company Bonus Scheme
- Paid for AI Subscription (Claude / ChatGPT / Gemini)
- Market-Leading Training Programme
- Recognition & Reward Scheme
- Annual Company Conference
- Regular Happy Hours & Team Lunches
- Free Coffee, Drinks & Snacks
What’s the next step? Our hiring process ensures we're recruiting the right people for the role. If you like the sound of what we're all about at Quantum and want to join a team where you can make an impact, please apply or contact us at careers@quantum.media.
Technical CRM Executive in London employer: Quantum
At Quantum, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through our market-leading training programmes and recognition schemes, ensuring that every team member can thrive and make a meaningful impact. With benefits like private healthcare, hybrid working options, and regular team-building events, we create an environment where talent is nurtured and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Technical CRM Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your technical abilities with HTML, SQL, and JavaScript. This will give you an edge and show potential employers what you can really do.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRM systems and data management. Be ready to discuss your experience with Adobe Campaign or SFMC, and how you've tackled challenges in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Quantum.
We think you need these skills to ace Technical CRM Executive in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Technical CRM Executive role. Highlight your experience with Adobe Campaign, SFMC, HTML, SQL, and JavaScript to show us you’re the right fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about CRM and how your background aligns with our mission at Quantum. Be genuine and let your personality shine through!
Showcase Your Technical Skills:Since this role is all about tech, don’t shy away from detailing your technical skills. Mention specific projects where you’ve used JavaScript, APIs, or managed data quality to give us a clear picture of your capabilities.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Quantum
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Adobe Campaign and Salesforce Marketing Cloud. Be ready to discuss how you've used HTML, SQL, and JavaScript in past projects. The more specific examples you can provide, the better!
✨Show Off Your Data Skills
Since this role is all about data-driven decisions, be prepared to talk about your experience with data quality control and how you've used raw data to generate insights. Think of a couple of scenarios where your analytical skills made a difference.
✨Demonstrate Your Problem-Solving Ability
The job involves troubleshooting and managing Jira tickets, so come equipped with examples of how you've tackled complex issues in the past. Highlight your ability to work under pressure and adapt to changing requirements.
✨Familiarise Yourself with Compliance
Understanding compliance is crucial for this role. Brush up on best practices related to email deliverability and data management. Be ready to discuss how you've ensured compliance in previous roles or projects.
