Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer communications strategy and optimise CRM performance with a dynamic team.
- Company: A top digital marketing firm in Greater London with a focus on innovation.
- Benefits: Hybrid working, competitive salary, private health care, and a bonus scheme.
- Why this job: Join a leading firm and make a significant impact on customer engagement strategies.
- Qualifications: 7-8+ years of CRM experience and proficiency in Salesforce Marketing Cloud.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 60000 - 84000 £ per year.
A leading digital marketing firm in Greater London is seeking a Head of CRM to lead their customer communications strategy. You will manage a team, drive the performance and optimization of the CRM program, and collaborate with various departments.
The ideal candidate has 7-8+ years of CRM experience, proficiency in Salesforce Marketing Cloud, and strong project management skills.
This role offers hybrid working, competitive salary, and various employee benefits including private health care and a company bonus scheme.
Head of CRM & Lifecycle Growth in London employer: Quantum
Contact Detail:
Quantum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of CRM & Lifecycle Growth in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital marketing space, especially those who work with CRM. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your CRM successes and how you've optimised customer communications in the past. This will set you apart during interviews.
✨Tip Number 3
Stay updated on industry trends! Follow relevant blogs, podcasts, and webinars to keep your knowledge fresh. This will not only help you in interviews but also show your passion for the field.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Head of CRM & Lifecycle Growth in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Head of CRM role. Highlight your 7-8+ years of CRM experience and any relevant projects you've managed.
Showcase Your Skills: Don’t forget to mention your proficiency in Salesforce Marketing Cloud! We want to see how you’ve used it to drive customer engagement and optimise CRM strategies.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share examples of how you’ve led teams and collaborated across departments to achieve CRM goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Quantum
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge, especially around Salesforce Marketing Cloud. Be ready to discuss how you've used it in past roles and how you can leverage it to enhance customer communications.
✨Showcase Your Leadership Skills
As a Head of CRM, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on your project management skills and how you've driven performance and optimisation in previous roles.
✨Understand the Company’s Strategy
Research the digital marketing firm thoroughly. Understand their current CRM strategies and think about how you can contribute to their growth. This will show your genuine interest and help you tailor your answers during the interview.
✨Prepare for Cross-Department Collaboration Questions
Since this role involves working with various departments, be ready to discuss how you've collaborated with others in the past. Think of specific projects where teamwork was key to success and how you navigated any challenges.