At a Glance
- Tasks: Lead customer communications strategy and optimise CRM performance with a dynamic team.
- Company: A top digital marketing firm in Greater London with a focus on innovation.
- Benefits: Hybrid working, competitive salary, private health care, and a bonus scheme.
- Other info: Collaborative environment with opportunities for professional development.
- Why this job: Make a significant impact on customer engagement and drive growth in a leading firm.
- Qualifications: 7-8+ years of CRM experience and proficiency in Salesforce Marketing Cloud.
The predicted salary is between 60000 - 80000 € per year.
A leading digital marketing firm in Greater London is seeking a Head of CRM to lead their customer communications strategy. You will manage a team, drive the performance and optimization of the CRM program, and collaborate with various departments.
The ideal candidate has:
- 7-8+ years of CRM experience
- Proficiency in Salesforce Marketing Cloud
- Strong project management skills
This role offers hybrid working, competitive salary, and various employee benefits including private health care and a company bonus scheme.
Head of CRM & Lifecycle Growth employer: Quantum
As a leading digital marketing firm in Greater London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and collaboration. With a competitive salary, hybrid working options, and comprehensive benefits such as private healthcare and a company bonus scheme, we are committed to providing our team with meaningful and rewarding employment opportunities that empower them to excel in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of CRM & Lifecycle Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital marketing space, especially those who work with CRM. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your CRM successes and how you've optimised customer communications in the past. This will give you an edge during interviews.
✨Tip Number 3
Stay updated on industry trends! Follow relevant blogs, podcasts, and webinars to keep your knowledge fresh. This will not only help you in interviews but also show your passion for the field.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes get you noticed faster. Plus, it’s super easy to navigate!
We think you need these skills to ace Head of CRM & Lifecycle Growth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of CRM role. Highlight your 7-8+ years of CRM experience and any specific achievements that showcase your skills in Salesforce Marketing Cloud. We want to see how you can drive performance and optimisation!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for leading our customer communications strategy. Share examples of past successes and how you’ve collaborated with different departments to achieve results.
Showcase Project Management Skills:Since strong project management skills are key for this role, make sure to highlight relevant experiences. We love seeing how you've successfully managed projects in the past, so don’t hold back on the details!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Quantum
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM strategies and tools, especially Salesforce Marketing Cloud. Brush up on your knowledge of customer communications and be ready to discuss how you've optimised CRM programmes in the past.
✨Showcase Your Leadership Skills
As a Head of CRM, you'll be managing a team. Prepare examples of how you've successfully led teams before, focusing on your project management skills and how you've driven performance in previous roles.
✨Collaborate Like a Pro
This role involves working with various departments, so think about times when you've collaborated effectively. Be ready to share specific examples that highlight your ability to work cross-functionally and drive results.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's CRM strategy and future goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
