At a Glance
- Tasks: Lead hospitality services to create a welcoming environment for residents.
- Company: Join a not-for-profit organisation dedicated to high-quality care.
- Benefits: Competitive salary, career development, in-house training, and retail discounts.
- Other info: Enjoy a supportive team culture with opportunities for growth.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: NVQ Level 4 in Hospitality Management and experience in a similar role.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a Hospitality Manager to join our team on a 1-year fixed-term contract at our luxury care home in the heart of Biggleswade. In this role, you will work collaboratively with colleagues to ensure the highest standards across all hospitality services within the Home. You will be responsible for delivering a high-quality, person-centred hospitality experience that aligns with Quantum Care's vision and values, ensuring residents feel comfortable, supported and valued in their environment.
- Ensure residents experience an exceptional living environment that meets and exceeds their expectations.
- Plan and coordinate hospitality services in line with residents' needs and preferences.
- Manage rotas and staffing levels across housekeeping (including laundry), catering, and maintenance teams.
- Oversee the mealtime experience, working closely with residents and staff to deliver a high-quality dining service.
- Collaborate with the Facilities Department to maintain high standards across the Home.
- Ensure compliance with all cleanliness, hygiene and regulatory standards.
- Work closely with the Chef Manager to deliver an excellent food service experience.
- Ensure maintenance issues and repairs are addressed promptly.
- Maintain accurate records of maintenance and compliance checks.
- Lead, develop and maintain high standards across housekeeping and catering teams.
Qualifications:
- NVQ Level 4 (or equivalent) in Hospitality Management.
- NVQ Level 4 in Health & Social Care (desirable).
- Minimum of 3 years' experience in a similar role within a care, residential, hotel or hospitality environment.
- Experience managing teams, including training and setting service standards.
- Strong organisational, leadership and communication skills.
- A proactive, hands-on approach with a passion for high-quality service delivery.
What We Offer:
- Competitive salary.
- Career development opportunities and recognition of achievements.
- Comprehensive in-house training from day one.
- Free Employee Assistance Programme (24/7 support for work/life balance).
- Company pension scheme (after 1 year's service).
- Free DBS check.
- Access to retail discounts and offers.
Hospitality Manager in Biggleswade employer: Quantum
Quantum Care is an exceptional employer, offering a supportive and collaborative work environment in the heart of Biggleswade. As a not-for-profit organisation, we prioritise the well-being of our residents and staff alike, providing comprehensive training and career development opportunities to help you thrive in your role as Hospitality Manager. With a focus on high-quality service delivery and a commitment to employee welfare, including a free Employee Assistance Programme and access to retail discounts, Quantum Care stands out as a rewarding place to build your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager in Biggleswade
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get social! Follow companies you’re interested in on social media and engage with their posts. This can help you get noticed and show your enthusiasm for their brand, especially in the hospitality sector.
✨Tip Number 3
Prepare for interviews by researching common questions for Hospitality Managers. Practice your responses, focusing on your experience in delivering high-quality service and managing teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Hospitality Manager in Biggleswade
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in hospitality management. We want to see how your skills align with our vision of delivering high-quality, person-centred care.
Showcase Your Experience:Don’t just list your previous roles; share specific examples of how you’ve managed teams and improved service standards. We love seeing real-life stories that demonstrate your leadership and organisational skills.
Be Person-Centred:Remember, this role is all about the residents! Highlight any experience you have in creating exceptional living environments and ensuring that the needs and preferences of individuals are met.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Quantum Care!
How to prepare for a job interview at Quantum
✨Know the Company Inside Out
Before your interview, take some time to research Quantum Care. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Experience
Be ready to discuss your previous roles in hospitality management, especially in care or residential settings. Prepare specific examples of how you've improved service delivery or managed teams, as this will demonstrate your capability to meet the high standards expected in this position.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle various situations, such as managing a staffing issue or ensuring compliance with hygiene standards. Think through potential scenarios and how you would approach them, highlighting your proactive and hands-on approach.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and serious about contributing to the team.
