At a Glance
- Tasks: Provide user support for Finacle e-banking systems and troubleshoot issues.
- Company: International Bank based in Harrow with a focus on innovation.
- Benefits: Competitive salary, career development, and a collaborative work environment.
- Other info: Opportunity to work on exciting projects and grow your career.
- Why this job: Join a dynamic team and enhance your skills in banking technology.
- Qualifications: Experience in application support and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
We are hiring for an Application Support Executive role for an International Bank based in Harrow.
Job Role:
- Provide user support for Finacle e-banking systems, including troubleshooting and resolving issues.
- Collaborate with cross-functional teams to ensure seamless usage of Finacle systems with other applications.
- Develop and maintain documentation of Finacle system configurations and procedures.
- Day-to-day dealing with users such as back-office, front-office, Treasury, Finance, Operations, Branch Operations, basic infrastructure support is a key role to be played.
- Handle projects and generate reports with respect to the systems being handled.
Job Responsibility:
- Support for Finacle Core, Treasury, Nostro Reconciliation, SWIFT, AMLOCK, Pelican applications/operations.
- User Access Management and administration of applications as per Department requirement.
- Handle Finacle customization/enhancement projects.
- UAT testing and implementation of new modules/applications.
- Analysis and escalations of critical issues.
- Guide and train users for day-to-day jobs.
- Support for general administration of the department.
- Support to the infra management team within Systems department.
- Generate reports/MIS as per organizational requirement using suitable tools using SQL developer/oracle suit by running/creating DB Queries.
- Resolve tickets assigned in RMS.
Finacle Application Support Executive employer: Quantum Recruitment
Join an esteemed International Bank in Harrow, where we prioritise employee growth and a collaborative work culture. As a Finacle Application Support Executive, you will benefit from comprehensive training, opportunities for professional development, and a supportive environment that values innovation and teamwork. Our commitment to employee well-being is reflected in our competitive benefits package and a focus on work-life balance, making us an excellent employer for those seeking a rewarding career in the banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Finacle Application Support Executive
✨Tip Number 1
Network like a pro! Reach out to folks in the banking and tech sectors, especially those who work with Finacle systems. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get your hands dirty with Finacle! If you haven't already, dive into online resources or forums to learn more about the system. Showing off your knowledge during interviews can really set you apart from the crowd.
✨Tip Number 3
Practice makes perfect! Mock interviews with friends or mentors can help you nail down your responses. Focus on how you've tackled user support issues or collaborated with teams in past roles.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are eager to join us. Plus, it shows you're genuinely interested in being part of our team.
We think you need these skills to ace Finacle Application Support Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Finacle and any relevant applications. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting and user support expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Application Support Executive role. Share specific examples of how you've collaborated with teams or resolved issues in the past.
Showcase Your Technical Skills:Since this role involves working with various applications like SWIFT and SQL, make sure to mention your technical skills clearly. We love seeing candidates who can demonstrate their ability to handle projects and generate reports effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!
How to prepare for a job interview at Quantum Recruitment
✨Know Your Finacle Inside Out
Make sure you brush up on your knowledge of the Finacle e-banking systems. Familiarise yourself with its core functionalities, especially around troubleshooting and user support. Being able to discuss specific features or past experiences with Finacle will show that you're not just a candidate, but someone who understands the system deeply.
✨Showcase Your Collaboration Skills
Since the role involves working with cross-functional teams, be prepared to share examples of how you've successfully collaborated in the past. Think about times when you worked with different departments like Treasury or Operations, and how you resolved issues together. This will highlight your ability to work well in a team environment.
✨Prepare for Technical Questions
Expect some technical questions related to user access management, UAT testing, and SQL queries. Brush up on your SQL skills and be ready to discuss how you've handled similar tasks in previous roles. If you can demonstrate your technical prowess, it’ll give you a significant edge.
✨Bring Documentation Samples
Since maintaining documentation is part of the job, consider bringing samples of documentation you've created in the past. This could include system configurations or user guides. It shows that you take documentation seriously and understand its importance in application support.
