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- Tasks: Manage customer orders and enquiries for unlicensed medicines while ensuring compliance.
- Company: Join Target Healthcare Group, a leader in the pharmaceutical industry.
- Benefits: Enjoy competitive salary, comprehensive benefits, and a balanced work-life environment.
- Other info: Be part of a dynamic workplace with opportunities for growth and social initiatives.
- Why this job: Make a real impact in healthcare with innovative technology and a passionate team.
- Qualifications: Customer service experience, strong communication skills, and attention to detail required.
The predicted salary is between 36000 - 60000 £ per year.
At Target Healthcare Group, we are pioneers in the pharmaceutical industry, committed to revolutionising healthcare. As the UK’s leading manufacturer and supplier of unlicensed medicines and hard-to-source products, we serve retail pharmacies, hospitals, pharmaceutical wholesalers, and homecare markets with unmatched expertise and passion. With a diverse team of over 500 professionals, including top pharmacists, skilled technicians, and dedicated support staff, we ensure excellence and innovation in everything we do.
Why Top Talent Chooses Us
- Impact - Ensure the safety and efficacy of life‑saving medicines.
- Innovation - Work with cutting‑edge technology and groundbreaking processes in a rapidly growing environment.
- Career Growth - Enjoy unparalleled opportunities for continuous learning and professional advancement.
- Collaborative Excellence - Be part of a passionate, international team dedicated to making a real difference in healthcare.
- Competitive Rewards - Receive a top‑tier salary, comprehensive benefits, and enjoy a balanced work‑life environment.
The Role
We are looking for an enthusiastic and motivated Unlicensed Medicines Sales Administrator to join our unlicensed medicines team. You will be responsible for managing customer orders and enquiries and ensuring compliance with regulatory requirements. You will also have the opportunity to learn about our products and services and contribute to our business growth and customer satisfaction.
Key Responsibilities
- Process customer orders and invoices for unlicensed medicines in a timely and accurate manner.
- Handle customer enquiries and complaints via phone, email, and online platforms.
- Maintain and update customer records and databases.
- Ensure compliance with relevant legislation, regulations, and guidelines for unlicensed medicines.
- Coordinate with internal departments and external suppliers to ensure smooth delivery of products and services.
- Work well as part of a busy team and build relationships with customers.
- Keep up to date with industry trends and best practices.
Skills and Attributes Required
- Experience in customer service, preferably in the pharmaceutical industry.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organizational and time management skills, with the ability to prioritize and multitask.
- High attention to detail and accuracy, with the ability to work under pressure and meet deadlines.
- Proficient in Microsoft Office applications, such as Word, Excel, and PowerPoint.
- A positive and proactive attitude, with the ability to work independently and as part of a team.
Benefits of Working with Us:
Joining the Target Healthcare Group means being part of an inspired, enthusiastic team committed to our vision and values. We believe in cultivating a nurturing, dynamic workplace culture. Other benefits include:
- Active Social and charity committee
- Cycle to Work Scheme
- Electric Vehicle Scheme
- Eye Care Vouchers
If you are passionate about quality and aspire to make a significant impact in healthcare, we want you on our team. Join Target Healthcare Group as an Unlicensed Medicines Sales Administrator and become a key player in our mission to transform healthcare.
Unlicensed Medicines Sales Administrator in East Kilbride employer: Quantum Pharmaceutical Limited
Contact Detail:
Quantum Pharmaceutical Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unlicensed Medicines Sales Administrator in East Kilbride
✨Tip Number 1
Network like a pro! Reach out to people in the pharmaceutical industry, especially those at Target Healthcare Group. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Target Healthcare Group’s products and services, and be ready to discuss how your skills can contribute to their mission of revolutionising healthcare.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to speak with someone from the team, let your passion for the role shine through. A positive attitude can make a lasting impression.
✨Tip Number 4
Don’t forget to follow up! After any interaction, drop a quick thank-you email. It shows you’re keen and keeps you on their radar. Plus, it’s a great way to reiterate your interest in the Unlicensed Medicines Sales Administrator role.
We think you need these skills to ace Unlicensed Medicines Sales Administrator in East Kilbride
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience, especially if it's in the pharmaceutical industry, to show us you're a great fit for the Unlicensed Medicines Sales Administrator role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you want to work with us at Target Healthcare Group and how you can contribute to our mission of revolutionising healthcare.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application is clear and concise. Use proper grammar and structure to demonstrate your attention to detail and ability to communicate effectively, both in writing and verbally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the information you need about the role and our company there!
How to prepare for a job interview at Quantum Pharmaceutical Limited
✨Know Your Stuff
Before the interview, make sure you research Target Healthcare Group thoroughly. Understand their role in the pharmaceutical industry, especially regarding unlicensed medicines. Familiarise yourself with their products and services so you can speak confidently about how your skills align with their mission.
✨Showcase Your Customer Service Skills
Since the role involves managing customer orders and enquiries, be ready to share specific examples from your past experiences. Highlight situations where you successfully handled customer complaints or queries, demonstrating your excellent communication and interpersonal skills.
✨Demonstrate Attention to Detail
Given the importance of compliance in this role, prepare to discuss how you ensure accuracy in your work. Bring up instances where your attention to detail made a difference, whether in processing orders or maintaining records. This will show that you understand the critical nature of the job.
✨Be a Team Player
Target Healthcare values collaboration, so be prepared to talk about your experience working in teams. Share examples of how you've built relationships with colleagues or contributed to team success. This will highlight your ability to fit into their dynamic workplace culture.