Broker Support Specialist — Hybrid Mortgage Helpdesk in Milton Keynes
Broker Support Specialist — Hybrid Mortgage Helpdesk

Broker Support Specialist — Hybrid Mortgage Helpdesk in Milton Keynes

Milton Keynes Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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Q

At a Glance

  • Tasks: Assist broker partners with enquiries and updates in a dynamic hybrid role.
  • Company: Leading mortgage provider in Milton Keynes with a supportive culture.
  • Benefits: Opportunities for growth, inclusivity, and a dynamic work environment.
  • Why this job: Join a rapidly expanding company and make a real difference in the mortgage industry.
  • Qualifications: Excellent customer service skills and knowledge of mortgage products.
  • Other info: Great career advancement opportunities in a collaborative team.

The predicted salary is between 30000 - 42000 £ per year.

A leading mortgage provider in Milton Keynes is looking for a Broker Support Adviser to serve as the primary contact for broker partners. You will assist with new business enquiries and updates on existing applications in a hybrid role, supporting your team in a dynamic environment.

The ideal candidate will have excellent customer service skills and a solid knowledge of mortgage products. This position provides opportunities for growth within a rapidly expanding company and a culture of inclusivity and support.

Broker Support Specialist — Hybrid Mortgage Helpdesk in Milton Keynes employer: Quantum Mortgages

As a leading mortgage provider in Milton Keynes, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our Broker Support Specialist role offers not only the chance to engage with broker partners but also the opportunity to thrive in a supportive environment where your contributions are valued and recognised. Join us to be part of a rapidly expanding company that is committed to your professional journey.
Q

Contact Detail:

Quantum Mortgages Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Broker Support Specialist — Hybrid Mortgage Helpdesk in Milton Keynes

Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give us the inside scoop on job openings and company culture.

Tip Number 2

Prepare for the interview by researching the company and its mortgage products. We want to show that we’re not just interested in the role, but also passionate about what they do!

Tip Number 3

Practice common interview questions with a friend or in front of the mirror. We need to be confident and articulate our customer service skills and knowledge of mortgage products clearly.

Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the Broker Support Specialist role.

We think you need these skills to ace Broker Support Specialist — Hybrid Mortgage Helpdesk in Milton Keynes

Customer Service Skills
Knowledge of Mortgage Products
Communication Skills
Team Support
Dynamic Environment Adaptability
Problem-Solving Skills
Enquiry Handling
Application Management

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, especially in a fast-paced environment like ours.

Know Your Mortgage Products: Brush up on your knowledge of mortgage products before applying. We’re looking for someone who can hit the ground running, so demonstrating your understanding in your written application will definitely give you an edge.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Broker Support Specialist role. We love seeing candidates who take the time to connect their background with what we do.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Quantum Mortgages

Know Your Mortgage Products

Make sure you brush up on your knowledge of mortgage products before the interview. Being able to discuss different types of mortgages and their features will show that you're prepared and knowledgeable, which is crucial for a Broker Support Specialist.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've provided excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your ability to handle broker enquiries effectively.

Understand the Company Culture

Research the company’s values and culture. Since they emphasise inclusivity and support, think about how your personal values align with theirs. Be ready to discuss how you can contribute to this positive environment during the interview.

Prepare Questions for Them

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about growth opportunities or how the team collaborates in a hybrid setting.

Broker Support Specialist — Hybrid Mortgage Helpdesk in Milton Keynes
Quantum Mortgages
Location: Milton Keynes
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Q
  • Broker Support Specialist — Hybrid Mortgage Helpdesk in Milton Keynes

    Milton Keynes
    Full-Time
    30000 - 42000 £ / year (est.)
  • Q

    Quantum Mortgages

    50-100
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