At a Glance
- Tasks: Advise top-tier clients on digital strategies and leverage AI for impactful outcomes.
- Company: Join a remote-first company that values diversity and employee happiness.
- Benefits: Enjoy flexible work, coaching programmes, and engaging company events.
- Other info: Be part of a supportive culture that celebrates unique perspectives.
- Why this job: Make a real difference with leading brands while growing your career.
- Qualifications: Experience in digital analytics and strong advisory skills.
The predicted salary is between 59400 - 72600 £ per year.
Our Culture Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
About the Role As a Strategic Customer Success Business Consultant, you will serve as a premier strategic advisor and domain leader for Quantum Metric’s most complex, high-impact enterprise accounts. Beyond driving customer activation and operationalization, you will shape how our largest clients leverage technology by developing productized service offerings, pioneering domain-specific AI automations, and serving as a subject matter expert both for clients and internally across our entire consulting organization. In this role, you will advise and align with senior stakeholders, navigating complex organizational landscapes from day-to-day power users to executive sponsors. You will act as the go-to subject matter expert in your specialized domain, stepping in ad hoc to advise on high-stakes client engagements, while also serving as the primary point of contact for leveraging AI to automate analytical workflows tailored to key use cases. You won't just deliver value; you will define, scale, and automate it—translating deep quantitative insights into strategic business outcomes that directly influence account retention, executive alignment, and long-term partnership growth.
Responsibilities Drive Strategic Customer Outcomes: Serve as the premier strategic advisor for Quantum Metric’s most complex, high-impact enterprise accounts, aligning macro digital strategies with customer business outcomes. Navigate complex organizational landscapes to build executive alignment, establishing mission-critical status that directly drives account retention, renewal, and long-term partnership growth.
Remote Senior/Strategic Digital Analytics Consultant - UK employer: Quantum Metric Inc.
Quantum Metric is an exceptional employer that prioritises the happiness and growth of its employees within a diverse and inclusive culture. As a remote-first company, it fosters engagement through regular events and local outings, while offering extensive coaching and training programmes to help you thrive in your career. With a strong focus on building meaningful relationships with clients and a commitment to embracing unique perspectives, Quantum Metric provides a rewarding environment for those looking to make a significant impact in the digital analytics space.