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- Tasks: Help enterprise clients unlock their potential with our innovative platform and tailored training.
- Company: Join Quantum Metric, a leader in digital analytics with a diverse and inclusive culture.
- Benefits: Enjoy unlimited paid time off, private medical insurance, and stock options.
- Why this job: Make a real impact by guiding clients to achieve their digital goals.
- Qualifications: Fluency in English and another language, plus 2+ years in digital consulting or analytics.
- Other info: Remote-first environment with excellent career growth and a supportive team.
The predicted salary is between 30000 - 50000 £ per year.
Our Culture Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work.
About the Role As a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients.
Responsibilities
- Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals.
- Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale.
- Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting.
- Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities.
- Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions.
- Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform.
- Elevate the Team: Frequently sharing expertise in team forums and regularly assist peers by knowledge sharing & answering questions over Slack.
- Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often.
Requirements
- Language Requirements: Fluency in English and at least one additional language (Spanish or French).
- Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field.
- Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights.
- Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments.
- Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements.
- Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills.
- Organization & Adaptability: Strong time management and prioritization skills.
- Travel: Spend up to 10% of the time visiting customers to provide onsite enablement.
Recruitment Process Interviews can feel unpredictable - here is the expected process for this role: Recruiter Screen, Independent Assessment, Hiring Manager Interview, Bilingual Conversation, Director Interview, VP, Consulting Services Interview, Chief Customer Officer Interview, CEO Interview.
Perks & Benefits - United Kingdom
- Private Medical Insurance (100% paid)
- Life Assurance
- Employee Assistance Program
- Stock Options
- Employee Lead Referral Program
- One-Time Home Office Enhancement Stipend
- Monthly Business Expense Stipend
- Enhanced Parental Leave
- Company-Wide Unlimited Paid Time Off policy
- RECHARGE PROGRAM
- Automatic enrollment in QM Pension Plan with 4% match
- MacBook and awesome swag delivered to your door
- Encouraging and collaborative culture
Perks & Benefits - Spain
- One time Home-Office Stipend - upon hire
- Monthly Business Expense Stipend
- Stock Options
- Flexible Schedules
- Work From Home
- QM-funded Restaurant Vouchers
- Private Medical Insurance - 100% Employer Paid
- Encouraging and collaborative culture
About Quantum Metric As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most.
Bilingual Business Consultant - UK/Spain in London employer: Quantum Metric Inc.
Contact Detail:
Quantum Metric Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Business Consultant - UK/Spain in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common questions. Show them you’re not just another candidate, but someone who truly gets their culture and values.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you top of mind. It shows you’re genuinely interested and professional, which is always a plus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Bilingual Business Consultant - UK/Spain in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique perspective and experiences that make you a great fit for the role.
Tailor Your Application: Make sure to customise your application for the Bilingual Business Consultant position. Highlight your relevant skills and experiences that align with the job description, especially your bilingual abilities and any experience in digital analytics or consulting.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've made an impact in previous roles, particularly in driving customer success or delivering training.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our awesome team!
How to prepare for a job interview at Quantum Metric Inc.
✨Know Your Stuff
Make sure you have a solid understanding of the Quantum Metric platform and its features. Brush up on digital analytics and be ready to discuss how you can help clients unlock their potential using the platform.
✨Showcase Your Bilingual Skills
Since this role requires fluency in English and Spanish, practice switching between the two languages. Be prepared to demonstrate your communication skills in both during the interview, especially when discussing complex topics.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical client challenges. Think about past experiences where you've successfully navigated similar situations and be ready to share those stories, highlighting your problem-solving skills.
✨Emphasise Cultural Fit
Quantum Metric values a diverse and inclusive culture, so be sure to express your alignment with these values. Share examples of how you've contributed to a positive work environment or supported diversity in your previous roles.
