Relationship officer- Business Banking
Relationship officer- Business Banking

Relationship officer- Business Banking

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Q

At a Glance

  • Tasks: Engage with SME and corporate clients to drive business growth and generate leads.
  • Company: Join an international bank based in Manchester, known for its dynamic work environment.
  • Benefits: Enjoy competitive pay, opportunities for remote work, and professional development perks.
  • Why this job: Be part of a vibrant team, make impactful connections, and enhance your career in banking.
  • Qualifications: No specific experience required; just bring your motivation and strong communication skills.
  • Other info: Daily client engagement and community participation are key aspects of this role.

The predicted salary is between 36000 - 60000 £ per year.

We are inviting applications for the Business Banking Relationship Officer position for an international bank based in Manchester. This position targets SME/Corporate clients in Manchester and catchment areas.

Here are the details of the position:

  • Area of responsibility: Acquire good quality business banking customers across the identified segments in your catchment areas (as defined by the bank):
  • Exporters and importers
  • High value local businesses (high value to be defined by the bank from time to time)
  • Generate leads through research, developing connections with various market participants, and develop a database of prospective clients, segmented by size of business.
  • Research the client and sector to identify possible client needs and solutions of the bank to offer.
  • Generate leads through introducers, CA, solicitors to develop a database of prospective clients, segmented by size of business.
  • Set up meetings for you and more senior colleagues.
  • Build and execute a tactical plan to achieve the budgeted objectives of new customer acquisitions and income generation.
  • Work diligently on the client level data provided centrally, by meeting the clients.
  • Daily client engagements (including face-to-face and telephonic meetings) to be done per thresholds defined by the reporting authority.
  • Active participation in community events and industry forums to generate new business opportunities.
  • Coordinate with the Branch Manager to execute the bank strategy.
  • Furnish daily business information to the reporting authority.
  • Record and report all client engagements to the reporting authority on a daily basis in a manner asked for by the reporting authority.
  • Plot the market opportunity and work towards increasing the bank's market share in the identified segments.
  • Liaise with internal stakeholders, introducers, and existing customers to originate referrals for new customer acquisition.
  • Facilitate competitor, market, and customer intelligence to various bank stakeholders.
  • Process all documentation for onboarding and servicing of customers in line with the processes defined by the bank.
  • Liaise with the base branch/branches to ensure high levels of servicing to the clients.
  • Manage client expectations and escalations by liaising with various internal departments.
  • Undergo all the mandatory learning modules.
  • Cross-sell NR and UK personal banking solutions.
  • Key Skills and Knowledge Requirements:

    • Willingness to go to market daily.
    • Sound understanding of SME and/or business clients.
    • Selling, negotiating, and networking management skills.
    • Strong presentation skills; ability to communicate with all levels in an organization.
    • Disciplined approach to documentation, deal execution, and client follow-up.
    • Self-motivated and self-driven.
    • Good interpersonal skills and team player.
    • Willingness to travel.
    • Functional knowledge of FX markets and trade finance (letter of credit, bank guarantees, LCs, documentary collections).

    Relationship officer- Business Banking employer: Quantum Group

    As an international bank located in the vibrant city of Manchester, we pride ourselves on being an excellent employer that fosters a dynamic work culture and prioritises employee growth. Our commitment to supporting our Relationship Officers in Business Banking includes comprehensive training, opportunities for professional development, and a collaborative environment where innovation is encouraged. With a focus on meaningful client engagement and community involvement, we offer a unique chance to make a significant impact while enjoying the benefits of working in a thriving metropolitan area.
    Q

    Contact Detail:

    Quantum Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Relationship officer- Business Banking

    ✨Tip Number 1

    Network actively within the Manchester business community. Attend local events, industry forums, and seminars where you can meet potential clients and other professionals in the banking sector. Building relationships in person can significantly enhance your chances of landing this role.

    ✨Tip Number 2

    Familiarise yourself with the specific needs of SMEs and corporate clients in the area. Research local businesses and understand their challenges and opportunities. This knowledge will help you engage more effectively with potential clients and demonstrate your value during interviews.

    ✨Tip Number 3

    Develop a strong understanding of the bank's products and services, especially those related to trade finance and FX markets. Being able to discuss how these offerings can benefit potential clients will set you apart from other candidates.

    ✨Tip Number 4

    Prepare to showcase your sales and negotiation skills through real-life examples. Think of situations where you've successfully acquired clients or built relationships, as these stories will resonate well during discussions with hiring managers.

    We think you need these skills to ace Relationship officer- Business Banking

    Relationship Management
    Client Acquisition
    Market Research
    Lead Generation
    Networking Skills
    Sales Skills
    Negotiation Skills
    Presentation Skills
    Interpersonal Skills
    Team Collaboration
    Documentation Skills
    Client Engagement
    Understanding of SME and Business Banking
    Knowledge of FX Markets
    Trade Finance Knowledge
    Self-Motivation
    Adaptability
    Community Engagement

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in business banking, particularly with SME and corporate clients. Use specific examples that demonstrate your skills in selling, negotiating, and networking.

    Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Relationship Officer role. Mention your understanding of the SME market and how your previous experiences align with the bank's objectives.

    Showcase Your Research Skills: In your application, mention any research you've conducted on the bank and its target market. Highlight your ability to identify client needs and propose tailored solutions, as this is crucial for the role.

    Highlight Interpersonal Skills: Emphasise your interpersonal skills and ability to engage with clients. Provide examples of how you've successfully built relationships in previous roles, as this will be key in managing client expectations and generating new business opportunities.

    How to prepare for a job interview at Quantum Group

    ✨Research the Bank and Its Offerings

    Before the interview, make sure to thoroughly research the bank and its business banking products. Understand their target market, especially SMEs and corporate clients, and be prepared to discuss how you can contribute to acquiring and servicing these clients.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving skills and ability to handle client relationships. Prepare examples from your past experiences where you've successfully managed client expectations or generated leads, as this will demonstrate your capability in a real-world context.

    ✨Showcase Your Networking Skills

    Since the role involves generating leads through networking, be ready to discuss your previous networking experiences. Highlight any community events or industry forums you've participated in and how they helped you build valuable connections.

    ✨Demonstrate Your Understanding of Market Trends

    Be prepared to discuss current trends in the SME and corporate banking sectors. Show that you are knowledgeable about the challenges these businesses face and how the bank's solutions can address their needs, which will reflect your proactive approach to understanding the market.

    Relationship officer- Business Banking
    Quantum Group
    Q
    • Relationship officer- Business Banking

      City of London
      Full-Time
      36000 - 60000 £ / year (est.)

      Application deadline: 2027-06-18

    • Q

      Quantum Group

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