Relationship officer

Relationship officer

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Generate business and manage key customer relationships in a dynamic banking environment.
  • Company: Join an international bank based in London, known for its innovative financial solutions.
  • Benefits: Enjoy competitive perks, potential remote work options, and a vibrant team culture.
  • Why this job: Be part of a fast-paced role that impacts customer satisfaction and drives business growth.
  • Qualifications: No specific experience required; enthusiasm and a willingness to learn are key!
  • Other info: Opportunity to work on exciting projects and develop valuable skills in the banking sector.

The predicted salary is between 28800 - 48000 £ per year.

We are inviting applications for Relationship Officers role for an International Bank based in London.

Job Purpose:

  • Business generation through the branch channels.
  • Manage, acquire and grow relationships of key customers of the Branch.
  • Adherence to compliance policies and organisations standard operating procedures.
  • Undertaking projects and assignments from time to time as directed by Supervisor.

Area of Responsibility:

  • Lead generation and acquisition of bank products through the Branch Channel.
  • Identify potential Business Banking Customers, offer products and services in order to increase customer base.
  • Achievement of Business Targets as per timelines.
  • Maintain relationship with existing Business account holders to generate business opportunities in Trade Services & Property Financing basis needs.
  • Prospect for new clients for Accounts and Deposits through reference generation and approved calling activity in order to increase client base.
  • Enhance relationship value of existing customers and suggest products in accordance to their requirements.
  • Acquire new relationships to increase customer base and business.
  • Understand the market needs and give feedback to the Product Development Team to plug the product gaps.
  • Ensure requisite compliance with all applicable rules and regulations including specifically KYC, AML requirements in line with the policies and procedures of the Bank.

Job Authorities:

  • People Related: Interaction with Team members, Customer Service Manager, Branch Manager, Marketing Personnel, Compliance Personnel, Operations Personnel.
  • Operational Related: Adhere to all policies and procedures for transactional banking, AML and KYC.

Relationship officer employer: Quantum Group

As an International Bank based in London, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our Relationship Officers enjoy competitive benefits, a supportive team environment, and the opportunity to engage with diverse clients, all while contributing to meaningful business outcomes in a vibrant financial hub.
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Contact Detail:

Quantum Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relationship officer

✨Tip Number 1

Network with professionals in the banking sector, especially those who work in relationship management. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role.

✨Tip Number 2

Familiarise yourself with the latest trends in business banking and customer relationship management. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to generate leads and meet business targets, as these are key aspects of the Relationship Officer role.

✨Tip Number 4

Understand the compliance requirements related to KYC and AML, as these are crucial for the position. Being able to articulate your understanding of these regulations will set you apart from other candidates.

We think you need these skills to ace Relationship officer

Customer Relationship Management
Business Development
Sales Skills
Compliance Knowledge (KYC, AML)
Communication Skills
Negotiation Skills
Market Analysis
Problem-Solving Skills
Networking Skills
Project Management
Attention to Detail
Time Management
Team Collaboration
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Relationship Officer position. Tailor your application to highlight relevant experience in business generation and customer relationship management.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you successfully managed client relationships or achieved business targets. Use specific examples to demonstrate your skills in lead generation and compliance adherence.

Showcase Your Skills: Make sure to include skills that are particularly relevant to the role, such as communication, negotiation, and problem-solving abilities. Mention any experience with KYC and AML compliance to show you understand the regulatory environment.

Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the Relationship Officer role at the International Bank. Discuss how your background aligns with their needs and express your enthusiasm for contributing to their team.

How to prepare for a job interview at Quantum Group

✨Know Your Products

Familiarise yourself with the bank's products and services. Be prepared to discuss how these can meet the needs of potential clients, as this will demonstrate your understanding of the role and your ability to generate business.

✨Showcase Relationship Management Skills

Prepare examples from your past experiences where you successfully managed client relationships. Highlight how you identified customer needs and provided tailored solutions, as this is crucial for a Relationship Officer.

✨Understand Compliance Requirements

Brush up on KYC and AML regulations relevant to the banking sector. Being able to discuss compliance policies confidently will show that you are serious about adhering to the bank's standards.

✨Demonstrate Market Awareness

Research the current trends in the banking industry and be ready to discuss how they might impact the bank's operations. This shows that you are proactive and understand the broader context of your role.

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