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- Tasks: Generate business and manage key customer relationships for an international bank.
- Company: Dynamic international bank based in Birmingham with a focus on growth.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Why this job: Join a team where you can make a real impact on customer relationships and business growth.
- Qualifications: Strong communication skills and a passion for building relationships.
- Other info: Exciting opportunities for personal and professional growth in a supportive team.
The predicted salary is between 28800 - 48000 £ per year.
We are inviting applications for Relationship Officers role for an International Bank based in Birmingham.
Job Purpose:
- Business generation through the branch channels.
- Manage, acquireand grow relationships of key customers of the Branch.
- Adherence to compliance policies and organizations standard operating procedures.
- Uundertaking projects and assignment from time to time as directed by Supervisor.
Area of Responsibility:
- Lead generation and acquisition of bank products through for Branch Channel.
- To identify potential Business Banking Customers, offer products and services in order to increase customer base.
- Achievement of Business Targets as per timelines.
- To maintain relationship with existing Business account holders to generate business opportunities in Trade Services & Property Financing basis needs.
- To prospect for new clients for Accounts and Deposits through reference generation and approved calling activity in order to increase client base.
- To enhance relationship value of existing customers and suggesting products in accordance to their requirement.
- Acquire new relationships to increase customer base and business
- To understand the market needs and give feedback to the Product Development Team to plug the product gaps.
- Ensuring requisite compliance with all applicable rules and regulations including specifically KYC, AML requirements in line with the policies and procedures of Bank
Job Authorities:
- People Related :Interaction with Team members, Customer Service Manager, Branch Manager, Marketing Personnel, Compliance Personnel, Operations Personnel
- Operational Related: Adhere to all policies and procedures for transactional banking, AML and KYC.
Relationship officer employer: Quantum Group
Contact Detail:
Quantum Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship officer
✨Tip Number 1
Network like a pro! Attend industry events, join local business groups, and connect with professionals on LinkedIn. The more people you know, the better your chances of landing that Relationship Officer role.
✨Tip Number 2
Practice your pitch! Be ready to explain how you can help grow relationships and generate business for the bank. Tailor your message to highlight your understanding of customer needs and compliance requirements.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Remind them why you're the perfect fit for the role and express your enthusiasm for the opportunity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Relationship officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Relationship Officer role. Highlight your experience in business generation and relationship management, as these are key for us. Use specific examples that showcase your skills in acquiring and growing customer relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your understanding of compliance policies and how you can contribute to our goals in Birmingham. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Did you exceed business targets? Did you successfully manage key accounts? We want to see how you've made an impact in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Quantum Group
✨Know Your Products
Familiarise yourself with the bank's products and services. Understand how they can benefit potential clients and be ready to discuss them in detail. This shows your enthusiasm and preparedness, which can impress the interviewers.
✨Demonstrate Relationship Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your ability to connect with clients and understand their needs.
✨Understand Compliance Requirements
Brush up on KYC and AML regulations relevant to the banking sector. Be prepared to discuss how you would ensure compliance in your role as a Relationship Officer. This demonstrates your awareness of the industry's standards and your commitment to ethical practices.
✨Showcase Your Business Acumen
Be ready to talk about your approach to generating leads and achieving business targets. Share specific strategies you've used in the past to grow a customer base and how you plan to apply those strategies in this role. This will highlight your proactive mindset and goal-oriented attitude.