At a Glance
- Tasks: Assist clients with banking needs and build strong relationships to drive sales.
- Company: International Bank based in Manchester, focused on customer care.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Be part of a welcoming atmosphere and contribute to business development.
- Why this job: Join a team that values customer relationships and offers growth opportunities.
- Qualifications: Strong networking, sales, and communication skills; retail experience preferred.
The predicted salary is between 36000 - 60000 £ per year.
We are inviting applications for Personl Banker position for an International Bank based in Manchester Details has given below. Main Responsibility: To assist the branch in meeting its sales objectives by delivering 1st class customer care to existing clients and by the acquisition, and retention of new clients by developing and strengthening new clients' relationships. Job Responsibility: Identifies and pursues sales opportunities through client referrals, the bank's internal networks, corporate relationships, and personal network. Delivers superior customer service, promptly handling all calls and emails received; fosters strong customer relations and actively promotes the bank as the preferred provider of banking services. Establishes and maintains the highest level of customer care and delivery standards ensuring customer queries and complaints are addressed in a prompt and amenable manner and where applicable, directed to the relevant department on the client's behalf. Identifies and pursues opportunities to cross sell products and services to existing clients, through regular telephone &/or face to face contact and on-going relationship building. Fosters and maintains a welcoming, professional and service oriented atmosphere within the banking hall. To support the branch's business development initiatives by promoting and attending business development and sales events. To process 'new account' applications including NRI, postal service and other miscellaneous service requests. Preparation of DCS for service requests. To handle all postal service requests. To prepare AML Risk Matrix and check lists for account opening. Responsible for logging and maintenance of postal register. Designated as cover for the alternate Personal Banker position as and when required. Responsible for operating cash and attending to customers and maintenance of the cash register, ensuring compliance with the policies and procedures of the bank. Responsible for processing of Remittances. Responsible for dispatching cheques for remittances. Responsible for providing cover for clerical staff as and when required Undertakes any other responsibility as delegated by the Area Branch Manager or so designated senior officer.Competency: Excellent Networking skills. Excellent Sales Skills. Excellent Interpersonal skills. Excellent oral and written communication skills. Retail Sales experience. Ability to establish credibility and rapport; be friendly and personable and looks for ways to benefit the customer's financial relationship. Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills. Understands how to present features, and benefits of products and services to customers with differing need
Personal Banker in Manchester employer: Quantum Group
As a leading International Bank based in London, we pride ourselves on fostering a dynamic work environment that encourages professional growth and collaboration. Our commitment to employee development is reflected in our comprehensive training programmes and opportunities for advancement within the organisation. With a strong focus on ethical practices and a supportive team culture, we offer a rewarding career path for those looking to make a meaningful impact in the commercial real estate sector.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Banker in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the banking industry. Attend local events, join online forums, or even hit up LinkedIn to find folks who can give you the inside scoop on job openings.
✨Tip Number 2
Practice your pitch! When you meet someone, be ready to talk about your skills and what makes you a great fit for a Personal Banker role. Keep it friendly and engaging – you want them to remember you!
✨Tip Number 3
Follow up after networking! If you’ve had a chat with someone, drop them a quick message to say thanks and remind them of your interest in the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Personal Banker position. Plus, applying directly shows you’re serious about joining our team!
We think you need these skills to ace Personal Banker in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Personal Banker role. Highlight your sales skills, customer service experience, and any relevant banking knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're passionate about the role. Let us know how your skills align with our mission of delivering top-notch customer care.
Showcase Your Networking Skills:Since networking is key for this role, mention any relevant experiences where you've successfully built relationships or pursued sales opportunities. We love seeing candidates who can connect with clients and foster strong relationships!
Proofread, Proofread, Proofread!:Before hitting send, make sure to proofread your application. Spelling and grammar mistakes can be a deal-breaker. We appreciate attention to detail, so let’s start off on the right foot!
How to prepare for a job interview at Quantum Group
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the bank's products and services. Understand their features and benefits so you can confidently discuss how they can meet customer needs. This will show your potential employer that you're proactive and knowledgeable.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you resolved issues or went above and beyond for a client. This will demonstrate your ability to foster strong customer relationships, which is key for a Personal Banker.
✨Practice Your Networking Techniques
Since networking is crucial for this role, practice how you would approach potential clients. Role-play scenarios where you identify sales opportunities through referrals or personal connections. This will help you feel more comfortable during the interview when discussing your networking strategies.
✨Be Ready to Discuss Sales Achievements
Prepare to talk about your previous sales experiences and successes. Have specific metrics or examples ready to illustrate how you’ve met or exceeded sales targets in the past. This will highlight your sales skills and show that you can contribute to the branch's objectives.
