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- Tasks: Lead the Operations department and ensure smooth processing of financial transactions.
- Company: Join an international bank in London with a focus on innovation and compliance.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Make a real impact in the banking sector while developing your leadership skills.
- Qualifications: Experience in payment operations and strong team management abilities.
- Other info: Opportunity to work in a fast-paced environment with excellent training and development.
The predicted salary is between 36000 - 60000 £ per year.
We are currently seeking an experienced and detail-oriented Deputy Manager - Payment Operations to oversee the smooth functioning of our Operations department and ensure the timely, accurate, and compliant processing of financial transactions in line with Bank policies and regulatory guidelines.
Job Role: To oversee and ensure the efficient running of the Operations department and the timely and accurate processing of all financial transactions in keeping with Bank policies, procedures and stipulated guidelines. This is a leadership role ideal for a payments professional with strong operational control, compliance knowledge, and team management skills.
Job Responsibilities:
- Responsible for verification and authorisation of SWIFT messages, Finacle transactions, and payments above £25,000.
- Responsible for the verification of transactions in excess of £.
- Responsible for the verification of the daily transaction report.
- Responsible for the resolution of all complex queries.
- Provides cover for the Head of Operations, Assistant Manager, and 2nd cover for the Head of TSD as required.
- Responsible for the Administrative duties within the department and assisting with the daily processing when necessary.
- Responsible for undertaking any other duty as indicated by the Head of Operations.
- Provide supervisory support, identify training needs and build a strong team to ensure timely payments to providers.
- Ensure all customer related queries are attended to in a timely manner within confidentiality guidelines.
- Checking and releasing the pending transactions in OFAC on a timely basis without any delays.
- Ensure that all payment requests are processed with necessary approvals in line with our policy and customer's signature is matched.
- Co-ordinating with other departments/branches in case of any queries related to payments.
- Assisting and managing the team members to get the job done on time without any errors.
- Ensure that all day-to-day tasks are completed by the team members at the end of the day.
- Undertaking ongoing due diligence on payments in line with the Bank's policy.
- Generate payment reports for stakeholders.
- Acknowledge, research and respond to inquiries received regarding payments.
- Verify client funding types and other information related to payments.
- Update and maintain client files, data records, and case notes for payments.
- Interpret and effectively communicate policies verbally and in writing.
- Ensure that all information of confidential nature is held in a secure and confidential method.
- Create and maintain an environment of continuous improvement within the Payments Operations.
- Ability to organise and change priorities frequently within a given day, multitask, work independently and with others while demonstrating a positive attitude, and the ability to work with focus and urgency.
- Ability to make decisions and utilise all available resources and tools to minimise corporate and customer risk; numerical thought process and control oriented.
- Capable of making balanced judgment and independent decisions within the scope of the procedure.
- Ability to prepare, format, and proof for accuracy of data content for internal and external reports.
Deputy Manager - Payment Operations in London employer: Quantum Group
Contact Detail:
Quantum Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Payment Operations in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and financial services sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to payment operations. Think about your past experiences and how they align with the role of Deputy Manager. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to speak with potential employers, highlight your experience in team management and operational control. Share specific examples of how you've successfully led teams in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make it happen!
We think you need these skills to ace Deputy Manager - Payment Operations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager - Payment Operations role. Highlight your experience in payment operations, compliance knowledge, and team management skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in payment processing and how you’ve led teams to success. We love a good story!
Showcase Your Attention to Detail: In the banking world, details matter! Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects the precision we value in our operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Quantum Group
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment operations, especially SWIFT messages and Finacle transactions. Be ready to discuss how you've handled complex queries in the past and demonstrate your understanding of compliance and regulatory guidelines.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead a team effectively. Prepare examples of how you've managed teams before, identified training needs, and ensured timely payments. Highlight your ability to motivate others and create a positive work environment.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to payment processing and operational challenges. Think about how you would handle issues like transaction discrepancies or urgent customer queries, and be prepared to explain your thought process.
✨Demonstrate Your Attention to Detail
In this role, accuracy is key. Bring examples of how you've maintained high standards in your previous positions, whether it's through verifying transactions or generating reports. Show that you can manage multiple tasks without compromising on quality.