At a Glance
- Tasks: Provide user support for Finacle e-banking systems and troubleshoot issues.
- Company: Join an international bank based in Harrow with a dynamic work environment.
- Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
- Other info: Collaborate with cross-functional teams and handle exciting projects.
- Why this job: Be part of a crucial role that enhances banking technology and user experience.
- Qualifications: Experience in application support and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 € per year.
We are hiring for an Application Support Executive role for an International Bank based in Harrow.
Job Role:
- Provide user support for Finacle e-banking systems, including troubleshooting and resolving issues.
- Collaborate with cross-functional teams to ensure seamless usage of Finacle systems with other applications.
- Develop and maintain documentation of Finacle system configurations and procedures.
- Day-to-day dealing with users such as back-office, front-office, Treasury, Finance, Operations, Branch Operations, basic infrastructure support is a key role to be played.
- Handle projects and generate reports with respect to the systems being handled.
Job Responsibility:
- Support for Finacle Core, Treasury, Nostro Reconciliation, SWIFT, AMLOCK, Pelican applications/operations.
- User Access Management and administration of applications as per Department requirement.
- Handle Finacle customization/enhancement projects.
- UAT testing and implementation of new modules/applications.
- Analysis and escalations of critical issues.
- Guide and train users for day-to-day jobs.
- Support for general administration of the department.
- Support to the infra management team within Systems department.
- Generate reports/MIS as per organizational requirement using suitable tools using SQL developer/oracle suit by running/creating DB Queries.
- Resolve tickets assigned in RMS.
Finacle Application Support Executive employer: Quantum Group
Join an esteemed International Bank in Harrow, where we prioritise employee growth and development within a collaborative work culture. As a Finacle Application Support Executive, you will benefit from comprehensive training, opportunities for career advancement, and a supportive environment that values innovation and teamwork. Our commitment to employee well-being is reflected in our competitive benefits package and a focus on work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Finacle Application Support Executive
✨Tip Number 1
Network like a pro! Reach out to folks in the banking and tech sectors, especially those who work with Finacle. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with Finacle and how you've tackled user support issues in the past.
✨Tip Number 3
Don’t forget to follow up! After any interaction, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s just good manners!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly helps us see your application faster. Let’s get you into that Finacle Application Support Executive role!
We think you need these skills to ace Finacle Application Support Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Finacle and any relevant applications. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting and user support expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for supporting Finacle systems. We love seeing enthusiasm and a bit of personality!
Showcase Your Teamwork Skills:Since collaboration is key in this role, make sure to mention any experiences where you’ve worked with cross-functional teams. We value teamwork at StudySmarter, and we want to know how you can contribute to our collaborative environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Quantum Group
✨Know Your Finacle Inside Out
Make sure you’re well-versed in the Finacle e-banking systems. Brush up on troubleshooting techniques and be ready to discuss how you've resolved issues in the past. Familiarity with applications like SWIFT and AMLOCK will definitely give you an edge.
✨Showcase Your Collaboration Skills
Since this role involves working with various teams, be prepared to share examples of how you've successfully collaborated with cross-functional teams. Highlight any experience you have in user training or guiding others, as this will demonstrate your ability to support users effectively.
✨Be Ready for Technical Questions
Expect some technical questions related to user access management and database queries. Brush up on SQL and Oracle tools, and be ready to explain how you’ve used them in previous roles. This will show that you can handle the technical demands of the job.
✨Prepare for Scenario-Based Questions
Think about potential scenarios you might face in this role, such as handling critical issues or managing a project. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly articulate your problem-solving skills and how you approach challenges.
