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For Companies At a Glance
- Tasks: Investigate and manage fraud cases, ensuring operational integrity and security.
- Company: Join an International Global Bank based in Harrow, committed to financial safety.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact by preventing fraud and protecting customers' finances.
- Qualifications: Strong analytical skills, attention to detail, and adaptability to evolving fraud trends required.
- Other info: Be the first point of contact for fraud reports and collaborate with various banks.
The predicted salary is between 36000 - 60000 £ per year.
We are inviting applications for the position of Assistant Manager - Anti Fraud Operations at an International Global Bank based in Harrow.
The successful candidate will serve as the first point of contact for SBIUK and other banks regarding reports of fraudulent transfers and APP scams. Responsibilities include managing and lodging fraud cases, handling information requests, reporting, and conducting fraud investigations within the RCMS (Reimbursement Claims Management System). As a Fraud Investigator, you will play a critical role in identifying, investigating, and mitigating fraudulent activities within State Bank of India UK. Your duties include analyzing suspicious transactions flagged by the system, gathering evidence, and implementing strategies to prevent future fraud incidents. Attention to detail, analytical skills, and adaptability to evolving fraud trends are essential to maintain operational integrity and security.
Job Responsibilities
- RCMS - Lodging fraud cases in RMS and responding to other banks within prescribed timelines.
- Investigation and evidence gathering - Conduct detailed investigations into suspected fraudulent transactions, including interviewing relevant parties, reviewing documentation, and analyzing customer transaction history and KYC information, while maintaining accurate records of investigative activities.
- Approval - Prepare detailed investigation reports for APP fraud cases and present findings to the appropriate authority within set timelines.
- Fraud detection and analysis - Analyze alerts generated by the fraud detection system.
Competencies
- Investigation of alerts - Communicate with customers and relevant stakeholders regarding alerts generated by fraud monitoring software.
- Analytical Skills - Analyze complex data sets, identify patterns, anomalies, and trends indicative of fraudulent activities, and draw logical conclusions.
- Attention to Detail - Spot irregularities or discrepancies in financial records, transactions, and user behavior to ensure thorough investigations.
- Problem-Solving - Develop effective solutions to mitigate risks and prevent future frauds.
- Communication Skills - Convey investigative findings clearly and concisely to various audiences, both orally and in writing.
- Adaptability - Adjust investigative approaches in response to changing fraud tactics and technological advancements.
- Technical Proficiency - Use fraud detection tools, data analysis software, and Microsoft Office applications, with willingness to learn new systems.
- Time Management - Prioritize tasks, manage multiple investigations, and meet deadlines while maintaining accuracy.
Assistant manager - Anti Fraud Operations employer: Quantum Group
Contact Detail:
Quantum Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant manager - Anti Fraud Operations
✨Tip Number 1
Familiarise yourself with the latest trends in fraud detection and prevention. Understanding current tactics used by fraudsters will not only help you in interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with professionals in the banking and fraud investigation sectors. Attend relevant industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your analytical skills by practising with data sets. Being able to quickly identify patterns and anomalies will be crucial in your role, so consider using online resources or courses to enhance these skills.
✨Tip Number 4
Prepare for situational interview questions that focus on problem-solving and adaptability. Think of examples from your past experiences where you successfully navigated challenges, as this will showcase your fit for the dynamic nature of the role.
We think you need these skills to ace Assistant manager - Anti Fraud Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fraud investigation and management. Emphasise your analytical skills, attention to detail, and any specific tools or software you have used in previous roles.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Assistant Manager - Anti Fraud Operations position. Mention specific experiences that demonstrate your problem-solving abilities and adaptability in handling fraud cases.
Highlight Relevant Skills: Clearly outline your competencies related to the job description, such as communication skills, technical proficiency, and time management. Use examples from past experiences to illustrate how you've successfully applied these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Quantum Group
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the responsibilities and competencies required for the Assistant Manager - Anti Fraud Operations position. Familiarise yourself with terms like RCMS, APP scams, and fraud detection systems, as this will demonstrate your genuine interest and preparedness.
✨Showcase Your Analytical Skills
Be ready to discuss specific examples where you've successfully analysed complex data sets or identified fraudulent activities in previous roles. Highlight your attention to detail and problem-solving abilities, as these are crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific fraud cases or alerts. Practise articulating your thought process and the steps you would take to investigate and resolve these issues, showcasing your adaptability to evolving fraud trends.
✨Communicate Clearly and Concisely
Since communication skills are vital for this role, practise conveying your thoughts clearly. Be prepared to explain your investigative findings in a straightforward manner, as you may need to present your conclusions to various stakeholders.
