At a Glance
- Tasks: Install and maintain advanced detector systems in labs worldwide.
- Company: Quantum Detectors, a leader in scientific instrumentation.
- Benefits: Competitive salary, bonus scheme, enhanced pension, and access to campus facilities.
- Other info: Enjoy a dynamic role with opportunities for ongoing training and career growth.
- Why this job: Combine hands-on engineering with international travel and support groundbreaking research.
- Qualifications: Experience in electronic hardware installation and strong problem-solving skills.
The predicted salary is between 30000 - 45000 £ per year.
Location: Harwell Campus, Oxfordshire
Salary: £30,000 to £45,000 DOE + discretionary bonus
Quantum Detectors designs and builds advanced detector technology for X-ray and Electron Microscopy, used at some of the world's leading research facilities. Our systems help scientists explore breakthroughs in materials science, medicine, energy research, and beyond.
This is a hands-on field engineering role, responsible for the installation of detector equipment and electronic read-out systems in laboratories and research facilities around the world. It is not a remote helpdesk, ticketing, or IT service desk position. We're looking for a curious, practical engineer who enjoys installing, troubleshooting, and repairing sophisticated scientific hardware, and who is comfortable travelling internationally to support customers in the field.
The role involves:
- Installing, commissioning, and acceptance-testing detector equipment and electronic read-out systems.
- Attaching Quantum Detector’s systems to electron microscopes and synchrotron beam lines, and configuration and set up of IT read-out systems that support the detectors.
- Delivering engaging and effective user training after installations.
- Triage and repair our products when issues arise.
- Diagnosing and resolving hardware and software issues with confidence and creativity.
- Owning customer cases from first contact to resolution, ensuring clear, supportive communication.
- Escalating complex issues to internal teams and tracking them to closure.
- Maintaining accurate service records and improving internal documentation and user guides.
- Spotting recurring issues and working with Engineering and Production to enhance reliability and user experience.
- Contributing ideas that improve processes, products, and customer satisfaction across the business.
- Managing the logistics, scheduling, and visa requirements for your international travel.
- Recognising opportunities for product upgrades or service contract renewals, and feeding these leads directly to the Sales team.
This role requires international travel, but we're careful about how it's spread out. As a rule of thumb, you won't be away for more than two weeks a month, and those weeks won't run consecutively. We also mix in shorter, local (European) trips alongside the long-haul ones, so you're not doing back-to-back long-haul assignments, and no single trip runs longer than a week.
What we're looking for:
- Hands on experience installing, maintaining, or repairing electronic or electromechanical hardware.
- Experience working in the scientific instrument industry, or other similar technical industries such as medical instruments, aviation or space.
- Confident using oscilloscopes, multimeters, and other bench test equipment.
- Comfortable working with both Windows and Linux systems.
- Ability to read schematics and work methodically with sensitive, high value equipment.
- Strong communication skills and a customer focused mindset.
- A proactive, detail-oriented approach to problem solving.
- Ability to work independently on site while staying closely connected to a technical team back home.
- Willingness and ability to travel internationally, including occasional physical work in lab environments.
Nice to have:
- Experience with scientific instrumentation, electron microscopy, or imaging systems.
- A background in electronics, physics, or mechanical or electronic engineering.
- Programming or scripting experience, ideally working experience of using Python.
- Radiation safety knowledge or training.
What we offer:
- £30,000 to £45,000 depending on experience.
- Discretionary bonus scheme.
- Enhanced pension contribution.
- Access to Harwell Campus facilities including cafés, gym, sports clubs, and social events.
- Ongoing training across installation, applications, and system integration.
If you're looking for a role that combines hands on engineering, international travel, and the opportunity to support world leading scientific discovery, we'd love to hear from you.
Contract type: Permanent
Hours: 35 hours per week
Up to £45,000 per year (dependent on experience)
30 days holiday plus bank holidays, enhanced pension, discretionary bonus, modern facilities including a gym at Harwell Campus.
Field Service Engineer – Electron Detector Systems in Oxford employer: Quantum Detectors Ltd.
Quantum Detectors Ltd. offers a dynamic work environment on the innovative Harwell Campus, where you can thrive as a Systems Engineer. With a strong emphasis on collaboration and continuous improvement, employees benefit from professional growth opportunities and a culture that values innovation in high-performance electronics. Join us to contribute to cutting-edge scientific applications while enjoying a supportive atmosphere that fosters both personal and career development.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer – Electron Detector Systems in Oxford
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We think you need these skills to ace Field Service Engineer – Electron Detector Systems in Oxford
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer – Electron Detector Systems, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
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How to prepare for a job interview at Quantum Detectors Ltd.
✨Brush Up on Core Engineering Principles
Before heading into the interview with Quantum Detectors Ltd., make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Quantum Detectors Ltd. want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
