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- Tasks: Lead quality and compliance initiatives to enhance care services for older adults.
- Company: Join Quantum Care, a not-for-profit organisation dedicated to high-quality care.
- Benefits: Competitive salary, career development, comprehensive training, and 24/7 support.
- Why this job: Make a real difference in the lives of older adults while advancing your career.
- Qualifications: Relevant qualification in home management and knowledge of health and social care regulations.
- Other info: Dynamic work environment with opportunities for growth and recognition.
The predicted salary is between 30000 - 40000 £ per year.
Quantum Care is a not-for-profit organisation delivering high-quality care services to over 2,000 older adults across Hertfordshire, Bedfordshire and Essex. We are seeking dedicated individuals to join our team, providing compassionate support that upholds dignity and enriches the daily lives of our residents within our Homes.
Role Overview
- To undertake the activities of the prevailing Quality and Compliance Framework to ensure our services at all times meet with the requirements of, and where possible exceeds, the current regulations set out by the Care Quality Commission and Local Authority Contract standards.
- To contribute and lead on quality and compliance initiatives as directed to support good practice and enhance the experience of people that use our services.
Key Responsibilities
- Complete agreed and assigned quality and compliance checks within our care homes using the prevailing Quality and Compliance Framework.
- Provide support and advice to home management teams in regards to best practice and developing excellence to continually improve standards in the Homes as directed.
- Be the main point of contact for our managers for all CQC/LA quality monitoring related support.
- Support Home Managers to prepare for CQC inspections and LA monitoring visits as required. Provide guidance and coaching for new managers to appropriately manage visits from CQC or LA visits.
- To keep up to date with research and changes in relevant legislation, guidance, regulation or practice standards (older people) to ensure a thorough and detailed understanding.
- Participate or lead on projects as directed related to quality or service development initiatives with key partners and stakeholders to deliver expected outcomes.
What we are looking for
- Detailed knowledge of the current Health & Social Care Act and associated regulations.
- Detailed understanding of the prevailing CQC and LA judgement frameworks.
- Knowledge of legislation and policy relating to the care of older people.
- Excellent interpersonal, people and presentation skills.
- Ability to communicate effectively orally and in writing with a range of stakeholders.
- Ability to interact effectively and ability to build relationships with internal and external customers and stakeholders.
- Ability to travel to all care homes within the portfolio.
Qualification
- Hold a relevant professional and recognised qualification in home management (e.g. NVQ level 4 or equivalent).
Rewards and Benefits
- Competitive salary with enhancements for weekends and Bank Holidays.
- Opportunities for career development and recognition of milestones.
- Comprehensive in-house training from day one.
- Free Employee Assistance Programme providing 24/7 support to help balance work, family and life.
- Company Pension Scheme (after one year’s service).
- Free DBS check and uniform.
- Access to retail discounts and exclusive offers.
Terms and conditions apply to all benefits.
Why Join Us?
This is an excellent opportunity to join a well-established, values-driven organisation that offers varied and rewarding work alongside opportunities for career progression. We welcome applications from candidates of all backgrounds who have the right to work in the UK. Please note, we are unable to offer sponsorship at this time.
Quality & Compliance Lead — Care Homes (Full‑Time) in Welwyn employer: Quantum Care
Contact Detail:
Quantum Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Compliance Lead — Care Homes (Full‑Time) in Welwyn
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work at Quantum Care. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on the latest CQC regulations and quality frameworks. Show us you’re not just familiar with them, but that you’re passionate about improving care standards!
✨Tip Number 3
Practice your communication skills! You’ll need to demonstrate how you can effectively engage with various stakeholders. Role-play with a friend or family member to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Quality & Compliance Lead — Care Homes (Full‑Time) in Welwyn
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the Quality & Compliance Lead role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills in quality and compliance can enhance the care services we provide. Share specific examples of how you've improved standards in previous roles.
Be Personable: Remember, we’re looking for someone who can build relationships with our teams and stakeholders. Let your personality shine through in your application – it’s not just about the qualifications!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team.
How to prepare for a job interview at Quantum Care
✨Know Your Regulations
Make sure you brush up on the current Health & Social Care Act and the CQC and LA judgement frameworks. Being able to discuss these in detail will show that you're not just familiar with the regulations, but that you can apply them in practice.
✨Showcase Your Interpersonal Skills
Since this role involves a lot of communication with various stakeholders, prepare examples that highlight your excellent interpersonal skills. Think about times when you've successfully built relationships or resolved conflicts in a care setting.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to quality and compliance checks. Practise articulating your thought process and decision-making skills in these scenarios to demonstrate your expertise.
✨Demonstrate Your Commitment to Continuous Improvement
Be ready to discuss how you stay updated with changes in legislation and best practices. Share any relevant training or projects you've been involved in that showcase your dedication to enhancing care standards.