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- Tasks: Be the friendly face of our care home, providing excellent reception and support services.
- Company: Join Quantum Care, a not-for-profit organisation dedicated to high-quality care.
- Benefits: Enjoy competitive pay, career development, and first-class training from day one.
- Other info: Flexible part-time hours with opportunities for career progression.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Computer literacy and a passion for customer service are essential.
The predicted salary is between 12 - 15 ÂŁ per hour.
Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. We need the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day living in our Homes.
We are now seeking an Evening Receptionist to join our customer‑focused Reception Team at Mantles Court, our 75‑bed residential care home in the heart of Biggleswade, where luxury meets comfort.
About the Role
As a Receptionist, you will be the welcoming face of our Home, providing a professional and friendly service to residents, visitors, colleagues and callers. Your responsibilities will include:
- Reception & telephone support — delivering a comprehensive front‑of‑house service to staff, visitors and callers.
- Managing deliveries — ensuring items reach the correct recipient and are not left unattended.
- Processing invoices — completing authorisation paperwork and passing it to the Home Manager.
- Maintaining reception areas — keeping the foyer and reception clean, tidy and welcoming.
- Organising the post room — ensuring the post room and stationery cupboard remain well‑ordered.
- Handling outgoing mail — preparing and bagging daily mail for collection.
- Monitoring stationery supplies — ordering stock as required.
- Supporting the Home Manager — undertaking additional duties aligned with your skills and competencies.
Computer literacy is essential.
Rewards & Benefits
Joining Quantum Care means becoming part of a values‑driven organisation that invests in its people. In return for your commitment, we offer:
- Competitive salaries, including weekend enhancements
- Career development opportunities and recognition of milestones
- First‑class in‑house training from day one
- Free Employee Assistance Programme, offering 24/7 support
- Company pension scheme and optional death‑in‑service benefit (after 1 year)
- Free DBS check
- Access to thousands of retail discounts and offers
Terms and Conditions apply to all benefits. This is a great opportunity to join a well‑established, values driven company that offers varied and rewarding work and opportunities for career progression. We welcome applications from a very diverse range of people who have the right to work in the UK. We are not able to offer sponsorship to candidates at this time.
Evening Receptionist in Peacehaven employer: Quantum Care
Contact Detail:
Quantum Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Receptionist in Peacehaven
✨Tip Number 1
Make sure to research Quantum Care and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As an Evening Receptionist, you'll be the first point of contact for residents and visitors. Role-play common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent Quantum Care well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Evening Receptionist in Peacehaven
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Quantum Care.
Tailor Your Application: Make sure to customise your application for the Evening Receptionist position. Highlight your relevant experience and skills that match the job description, especially your customer service abilities and computer literacy.
Keep It Professional Yet Friendly: Remember, as a receptionist, you'll be the welcoming face of our home. Use a friendly tone in your application while maintaining professionalism. This balance will show us you’re a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Quantum Care
✨Know the Company Values
Before your interview, take some time to research Quantum Care and their commitment to providing high-quality care. Understanding their values will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Showcase Your Customer Service Skills
As an Evening Receptionist, you'll be the first point of contact for residents and visitors. Prepare examples from your past experiences where you've provided excellent customer service, handled difficult situations, or made someone feel welcome. This will demonstrate your ability to create a friendly atmosphere.
✨Be Ready for Practical Questions
Expect questions about managing reception duties, such as handling deliveries or processing invoices. Think through how you would approach these tasks and be ready to discuss any relevant experience you have. This shows that you’re not just a good talker but also practical and organised.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.