At a Glance
- Tasks: Accelerate the rollout of innovative anti-counterfeit technology in real customer environments.
- Company: Quantum Base, a pioneering tech firm founded by a university professor.
- Benefits: Competitive salary, hands-on experience, and opportunities for international travel.
- Other info: Join a dynamic team and enjoy excellent career growth opportunities.
- Why this job: Shape the future of brand protection with cutting-edge technology and real-world impact.
- Qualifications: Experience in engineering, problem-solving, and familiarity with automation and AI.
The predicted salary is between 60000 - 80000 € per year.
Quantum Base has invented the Q-ID, a world leading technology solution for anti-counterfeit, brand protection and security printing. Q-IDs cannot be photocopied, can be put on anything and can be authenticated with any smartphone. Our largest client is a prestigious security printer that is using Q-IDs for a government tax stamp programme. The first target markets are security printers, tax stamps and brand protection. Quantum Base is 11 years old and was founded by Professor Robert Young at Lancaster University. Our mission is to create a new global standard.
About the Role
We are looking for a senior, hands-on engineer to accelerate the rollout of Quantum Base's technology in real customer environments — taking customers from first conversation through live trials and into paying production. This is the first external hire into our Customer Implementation Function, so you will have real ownership and a big hand in shaping how it works. Our technology sits across mobile, cloud, manufacturing, machine vision, ink and print, so you will be comfortable at the boundary between physical and digital, and confident in solving problems that aren't yet in a playbook. You will establish efficient scalable processes and workflows and be comfortable/familiar with automation and AI.
You will work closely with customers, our Commercial team, and the wider Quantum Base team, including:
- Partnering with the commercial team on sales opportunities as the senior technical voice
- Setting realistic expectations on risks, dependencies and timelines
- Owning technical onboarding to accelerate time-to-production without compromising quality
- Integrating our technology into customer systems and operational workflows
- Troubleshooting across hardware, software, manufacturing and integration points
- Building repeatable processes, tools and playbooks to scale parallel implementation
- Training customer teams to become production-ready
- Feeding lessons back into our Platform and Materials team
Location and Travel
You should be able to work from our Lancaster office at least 3 days a week (often 4 during active customer programmes) and be comfortable travelling regularly to UK and international customer sites, where trial work is hands-on and close to the line, under real operational constraints.
Key Experience
Senior Solutions Engineer employer: Quantum Base
Quantum Base is an exceptional employer, offering a dynamic work environment where innovation meets real-world application. As a Senior Solutions Engineer, you will have the unique opportunity to shape the future of anti-counterfeit technology while collaborating closely with a passionate team in our Lancaster office. With a strong focus on employee growth, we provide ample training and development opportunities, ensuring that you can thrive in your role and contribute to our mission of establishing a new global standard.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that Senior Solutions Engineer role.
✨Tip Number 2
Showcase your skills in real-time! If you get the chance, offer to do a live demo or a problem-solving session during interviews. This will highlight your hands-on experience and confidence in tackling challenges.
✨Tip Number 3
Be ready to discuss your past projects! Prepare examples where you've integrated technology into customer systems or improved processes. This will demonstrate your ability to take ownership and drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Quantum Base team.
We think you need these skills to ace Senior Solutions Engineer
Some tips for your application 🫡
Show Your Passion for Technology:When writing your application, let your enthusiasm for tech solutions shine through! We want to see how excited you are about the Q-ID and its potential impact on brand protection and security printing.
Tailor Your Experience:Make sure to highlight your relevant experience in engineering and customer implementation. We’re looking for someone who can bridge the gap between physical and digital, so share examples that showcase your problem-solving skills in these areas.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and how they align with our mission at Quantum Base.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to shape our Customer Implementation Function.
How to prepare for a job interview at Quantum Base
✨Know Your Tech Inside Out
Make sure you have a solid understanding of Quantum Base's technology, especially the Q-ID. Familiarise yourself with how it works, its applications in anti-counterfeiting, and its integration into customer systems. This will help you answer technical questions confidently and demonstrate your expertise.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled complex problems in previous roles, particularly at the intersection of physical and digital technologies. Be ready to discuss specific challenges you've faced and how you approached them, as this role requires innovative thinking and adaptability.
✨Understand Customer Needs
Research the target markets for Q-IDs, such as security printers and brand protection. Think about how you can address their specific needs and pain points. During the interview, show that you can empathise with customers and articulate how you would help them achieve their goals using Quantum Base's solutions.
✨Be Ready to Collaborate
This role involves working closely with various teams, so be prepared to discuss your experience in cross-functional collaboration. Highlight instances where you've partnered with sales or commercial teams to drive projects forward, and emphasise your ability to communicate effectively with both technical and non-technical stakeholders.
