At a Glance
- Tasks: Lead customer trials and integrate innovative tech into real-world systems.
- Company: Quantum Base, a pioneering deep-tech spin-out from Lancaster University.
- Benefits: Competitive salary, flexible working, 30 days leave, and share scheme.
- Other info: Dynamic role with opportunities for travel and career growth.
- Why this job: Shape the future of global brand security with cutting-edge technology.
- Qualifications: Experience in engineering, troubleshooting, and implementing tech solutions.
The predicted salary is between 60000 - 70000 £ per year.
Quantum Base is a pioneering deep-tech spin‑out from Lancaster University, and we have invented Q-ID, a world‑leading, anti‑counterfeit technology solution for brand protection and security printing. Q‑IDs cannot be counterfeited or photocopied, can be applied to virtually any physical product, and can be instantly authenticated using any standard smartphone. With 11 years of deep R&D backing us, our mission is to create a new global standard in security.
The Senior Applications Engineer Role: As our first external hire into the Customer Implementation Function, this is a unique opportunity to take true ownership and shape how we scale. We are seeking a senior, hands‑on engineer to accelerate the rollout of our technology in real‑world customer environments guiding clients from initial technical conversations, through live trials, and into paying production. Our technology sits at the fascinating intersection of mobile, cloud, manufacturing, machine vision, and materials science. You will be highly comfortable working at the boundary of the physical and digital worlds, confident in solving unprecedented problems, and keen to leverage automation and AI to build scalable, repeatable playbooks.
Key Responsibilities of the Senior Applications Engineer:
- Partner with the commercial team as the senior technical voice, setting realistic expectations regarding risks, dependencies, and timelines.
- Lead customer trials from inception to completion, integrating our technology seamlessly into client systems and operational workflows.
- Spend time on‑site during live production tests, rapidly diagnosing and resolving issues across hardware, software, and manufacturing points.
- Build repeatable tools, processes, and playbooks to allow multiple, parallel customer implementations to run concurrently.
- Train customer teams to ensure they are production‑ready, and feed field‑tested insights back into our internal Platform and Materials teams.
Skills and Experience:
- Experience in applications, field, or implementation engineering, with sharp troubleshooting instincts during live trials, commissioning, or production ramp‑ups.
- Strong experience implementing solutions that combine physical hardware with software workflows (e.g., mobile SDKs, cloud APIs).
- Prior experience in a startup or scale‑up environment, demonstrating practical judgment amidst ambiguity and a track record of optimizing delivery processes.
- Exceptional communication skills, confident engaging with engineering, operations, and IT stakeholders.
- Comfort utilizing AI tools for speed and process execution is highly valued.
- Ability to work from our Lancaster office 3-4 days a week (during active programmes) and a willingness to travel regularly to UK and international customer sites.
- Experience with machine vision systems, production/print lines, or Quality Control (QC) systems.
- Experience within the security printing, anti‑counterfeit, or brand protection industries.
What’s on Offer?
- £60k – £70k base salary + annual performance bonus + participation in the company share scheme.
- 30 days annual leave plus bank holidays.
- Hybrid working model and flexible working hours.
- A comprehensive relocation package is available if you are looking to move closer to Lancaster.
- Pension scheme, Cycle to Work scheme, and a continually evolving benefits package.
How to Apply: If you are a senior engineer who thrives on being close to the real problem, loves working directly with customers, and enjoys making complex systems work in live production, we want to hear from you. Apply today to shape the future of global brand security.
Senior Applications Engineer: Scale Customer Implementations (Hybrid) employer: Quantum Base
Quantum Base is an exceptional employer, offering a unique opportunity for Senior Applications Engineers to take ownership in a pioneering deep-tech environment. With a strong focus on employee growth, a hybrid working model, and a comprehensive benefits package including a competitive salary, annual performance bonuses, and a relocation package, we foster a collaborative work culture that encourages innovation and problem-solving at the intersection of technology and real-world applications.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Applications Engineer: Scale Customer Implementations (Hybrid)
✨Tip Number 1
Get to know the company inside out! Research Quantum Base and their Q-ID technology. Understanding their mission and values will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application process. This can give you insider knowledge and potentially a referral!
✨Tip Number 3
Prepare for hands-on scenarios! Since the role involves troubleshooting and live trials, think of examples from your past experiences where you've solved complex problems. Be ready to discuss these in detail during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Quantum Base.
We think you need these skills to ace Senior Applications Engineer: Scale Customer Implementations (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Applications Engineer. Highlight your experience with applications, field engineering, and any relevant projects that showcase your troubleshooting skills and ability to integrate technology into client systems.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully led customer trials or implemented solutions in previous positions, and don’t forget to mention your passion for working at the intersection of physical and digital worlds.
Showcase Your Communication Skills:Since you'll be the senior technical voice, it's crucial to demonstrate your exceptional communication skills. In your application, give examples of how you've effectively engaged with various stakeholders, from engineering teams to clients, to set realistic expectations and drive projects forward.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Quantum Base
✨Know Your Tech Inside Out
Make sure you have a solid understanding of the technology behind Q-ID and how it integrates with various systems. Brush up on your knowledge of mobile SDKs, cloud APIs, and machine vision systems, as these will likely come up during technical discussions.
✨Prepare for Real-World Scenarios
Think about potential challenges you might face during customer implementations. Be ready to discuss how you would troubleshoot issues in live production environments and share examples from your past experiences that demonstrate your problem-solving skills.
✨Showcase Your Communication Skills
As a Senior Applications Engineer, you'll need to communicate effectively with both technical and non-technical stakeholders. Practice explaining complex concepts in simple terms and be prepared to discuss how you've successfully collaborated with teams in previous roles.
✨Emphasise Your Adaptability
Given the startup environment, it's crucial to show that you can thrive amidst ambiguity. Share examples of how you've adapted to changing circumstances in past projects and highlight your experience in optimising delivery processes to ensure smooth implementations.
