At a Glance
- Tasks: Accelerate the rollout of innovative anti-counterfeit technology in real customer environments.
- Company: Quantum Base, a pioneering tech firm focused on brand protection and security printing.
- Benefits: 30 days annual leave, hybrid working, relocation package, and bonus shares scheme.
- Other info: Be part of a dynamic team with opportunities for hands-on problem-solving and career growth.
- Why this job: Join a mission to create a global standard in security technology and make a real impact.
- Qualifications: Experience in solutions engineering, strong troubleshooting skills, and software knowledge.
The predicted salary is between 60000 - 80000 € per year.
Quantum Base has invented the Q-ID, a world leading technology solution for anti-counterfeit, brand protection and security printing. Q-IDs cannot be photocopied, can be put on anything and can be authenticated with any smartphone. Our largest client is a prestigious security printer that is using Q-IDs for a government tax stamp programme. The first target markets are security printers, tax stamps and brand protection. Quantum Base is 11 years old and was founded by Professor Robert Young at Lancaster University. Our mission is to create a new global standard.
About the Role
We are looking for a senior, hands-on engineer to accelerate the rollout of Quantum Base's technology in real customer environments — taking customers from first conversation through live trials and into paying production. This is the first external hire into our Customer Implementation Function, so you will have real ownership and a big hand in shaping how it works. Our technology sits across mobile, cloud, manufacturing, machine vision, ink and print, so you will be comfortable at the boundary between physical and digital, and confident in solving problems that aren't yet in a playbook. You will establish efficient scalable processes and workflows and be comfortable/familiar with automation and AI.
You will work closely with customers, our Commercial team, and the wider Quantum Base team, including:
- Partnering with the commercial team on sales opportunities as the senior technical voice
- Setting realistic expectations on risks, dependencies and timelines
- Owning technical onboarding to accelerate time-to-production without compromising quality
- Integrating our technology into customer systems and operational workflows
- Troubleshooting across hardware, software, manufacturing and integration points
- Building repeatable processes, tools and playbooks to scale parallel implementation
- Training customer teams to become production-ready
- Feeding lessons back into our Platform and Materials team
Location and Travel
You should be able to work from our Lancaster office at least 3 days a week (often 4 during active customer programmes) and be comfortable travelling regularly to UK and international customer sites, where trial work is hands-on and close to the line, under real operational constraints.
Key Experience & Skills
- Experience implementing solutions that include hardware and software
- Significant applications engineering, field engineering, or implementation engineering experience, with strong troubleshooting instincts in live trials, pilots, commissioning or production ramp-ups
- Solid software knowledge (mobile SDKs, cloud APIs) and ability to bridge physical systems with software workflows
- Startup or scale-up experience, with practical judgement under ambiguity and a track record of improving delivery so multiple customer programmes can run in parallel
- Confident across engineering, operations and IT stakeholders, with an ability to use AI for process, speed and execution
Nice to Have Experience
- Experience with vision systems, production or print lines, and QC systems
- Experience in the security printing, anti-counterfeit or brand protection industry
Benefits
- 30 days annual leave, plus public holidays
- Relocation package available if you want to move to Lancaster
- Hybrid working
- Cycle to Work scheme
- Bonus participation in the company shares scheme
If you are a senior engineer who likes being close to the real problem, working directly with customers and making complex systems work in production, we want to hear from you.
Senior Solutions Engineer in Lancaster employer: Quantum Base
Quantum Base is an exceptional employer that fosters a dynamic and innovative work culture, where employees are empowered to take ownership of their roles and contribute to shaping the future of anti-counterfeit technology. With a strong focus on employee growth, we offer extensive training opportunities, a generous benefits package including 30 days of annual leave and a hybrid working model, all while being part of a pioneering team at our Lancaster office. Join us to be at the forefront of technological advancement in a supportive environment that values collaboration and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Engineer in Lancaster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that Senior Solutions Engineer role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past projects and how you've tackled challenges. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your problem-solving approach, especially in tech integration scenarios.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in Quantum Base. Tailor your application to highlight your relevant experience and how you can contribute to our mission of creating a new global standard.
We think you need these skills to ace Senior Solutions Engineer in Lancaster
Some tips for your application 🫡
Show Your Passion for Technology:When writing your application, let us see your enthusiasm for tech solutions like the Q-ID. Share any relevant experiences that highlight your hands-on approach and problem-solving skills in real-world scenarios.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific requirements of the Senior Solutions Engineer role. Highlight your experience with hardware and software integration, as well as any relevant projects that demonstrate your ability to bridge physical and digital systems.
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Quantum Base
✨Know Your Tech Inside Out
Make sure you’re well-versed in Quantum Base's technology, especially the Q-ID. Understand how it works, its applications in anti-counterfeit and brand protection, and be ready to discuss how you can implement it in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've tackled complex engineering challenges. Highlight your troubleshooting instincts and how you’ve successfully integrated hardware and software solutions in live environments.
✨Understand Customer Needs
Research the target markets like security printers and tax stamps. Be ready to discuss how you would approach customer onboarding and what strategies you’d use to set realistic expectations during implementation.
✨Demonstrate Your Collaborative Spirit
Since this role involves working closely with various teams, prepare to talk about your experience collaborating with commercial teams and other stakeholders. Emphasise your ability to communicate technical concepts clearly and effectively.
