At a Glance
- Tasks: Accelerate the rollout of innovative anti-counterfeit technology in real customer environments.
- Company: Quantum Base, a pioneering tech firm focused on brand protection and security solutions.
- Benefits: 30 days annual leave, relocation package, cycle to work scheme, pension, and bonuses.
- Other info: Dynamic role with ownership and opportunities for international travel.
- Why this job: Join a mission-driven team shaping the future of security printing and brand protection.
- Qualifications: Experience in applications engineering, troubleshooting, and integrating hardware with software.
The predicted salary is between 60000 - 80000 € per year.
Quantum Base has invented the Q-ID, a world leading technology solution for anti-counterfeit, brand protection and security printing. Q-IDs cannot be photocopied, can be put on anything and can be authenticated with any smartphone. Our largest client is a prestigious security printer that is using Q-IDs for a government tax stamp programme. The first target markets are security printers, tax stamps and brand protection. Quantum Base is 11 years old and was founded by Professor Robert Young at Lancaster University. Our mission is to create a new global standard.
About the Role
We are looking for a senior, hands‑on engineer to accelerate the rollout of Quantum Base’s technology in real customer environments — taking customers from first conversation through live trials and into paying production. This is the first external hire into our Customer Implementation Function, so you will have real ownership and a big hand in shaping how it works. Our technology sits across mobile, cloud, manufacturing, machine vision, ink and print, so you will be comfortable at the boundary between physical and digital, and confident in solving problems that aren’t yet in a playbook. You will establish efficient scalable processes and workflows and be comfortable/familiar with automation and AI.
You will work closely with customers, our Commercial team, and the wider Quantum Base team, including:
- Partnering with the commercial team on sales opportunities as the senior technical voice
- Setting realistic expectations on risks, dependencies and timelines
- Owning technical onboarding to accelerate time‑to‑production without compromising quality
- Integrating our technology into customer systems and operational workflows
- Troubleshooting across hardware, software, manufacturing and integration points
- Building repeatable processes, tools and playbooks to scale parallel implementations
- Training customer teams to become production‑ready
- Feeding lessons back into our Platform and Materials teams
Location and Travel
You should be able to work from our Lancaster office at least 3 days a week (often 4 during active customer programmes) and be comfortable travelling regularly to UK and international customer sites, where trial work is hands‑on and close to the line, under real operational constraints.
Key Experience & Skills
- Experience implementing solutions that include hardware and software
- Significant applications engineering, field engineering, or implementation engineering experience, with strong troubleshooting instincts in live trials, pilots, commissioning or production ramp‑ups
- Solid software knowledge (mobile SDKs, cloud APIs) and able to bridge physical systems with software workflows
- Startup or scale‑up experience, with practical judgement under ambiguity and a track record of improving delivery so multiple customer programmes can run in parallel
- Confident across engineering, operations and IT stakeholders, with an ability to use AI for process, speed and execution
Nice to have experience
- Experience with vision systems, production or print lines, and QC systems
- Experience in the security printing, anti‑counterfeit or brand protection industries.
Benefits
- 30 days annual leave, plus public holidays.
- Relocation package available if you want to move to Lancaster.
- Cycle to Work scheme.
- Pension.
- Bonus.
- Participation in the company share scheme.
We’re continually updating and improving our benefits. If you are a senior engineer who likes being close to the real problem, working directly with customers and making complex systems work in production, we want to hear from you.
Senior Applications Engineer in Lancaster employer: Quantum Base
Quantum Base is an exceptional employer, offering a dynamic work environment where innovation meets real-world application. With a strong focus on employee growth and development, you will have the opportunity to shape the future of anti-counterfeit technology while enjoying generous benefits such as 30 days of annual leave, a relocation package, and participation in the company share scheme. Located in Lancaster, our collaborative culture encourages hands-on problem-solving and direct customer engagement, making it a rewarding place for engineers passionate about impactful technology.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Applications Engineer in Lancaster
✨Tip Number 1
Get to know the company inside out! Research Quantum Base, their technology, and their mission. This will help you tailor your conversations and show genuine interest when you get the chance to chat with them.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on discussions! Since this role involves real customer environments, be ready to share examples of how you've tackled similar challenges in the past. Show them you can think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Quantum Base team!
We think you need these skills to ace Senior Applications Engineer in Lancaster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Applications Engineer. Highlight your experience with hardware and software solutions, and don’t forget to mention any relevant projects that showcase your troubleshooting skills in live environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about our technology and how your background aligns with our mission. Be specific about your experience in implementing solutions and working with customers.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex problems in previous roles. We want to see your thought process and how you’ve successfully navigated challenges, especially in fast-paced environments.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Quantum Base
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technology behind Q-IDs and how they integrate with various systems. Brush up on your knowledge of mobile SDKs, cloud APIs, and any relevant hardware. This will help you confidently answer technical questions and demonstrate your expertise.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex engineering challenges, especially in live trials or production ramp-ups. Quantum Base values practical judgement under ambiguity, so highlight your ability to think on your feet and come up with innovative solutions.
✨Understand the Customer Journey
Familiarise yourself with the customer implementation process from initial conversations to live trials. Be ready to discuss how you would manage customer expectations and ensure a smooth onboarding experience, as this role involves significant customer interaction.
✨Emphasise Collaboration and Communication
Since you'll be working closely with various teams, it’s crucial to demonstrate your ability to collaborate effectively. Prepare to talk about how you’ve successfully partnered with commercial teams or other stakeholders in the past to drive projects forward.
