At a Glance
- Tasks: Manage pension schemes and assist members with their queries throughout their pension journey.
- Company: Join a friendly, close-knit team at a leading financial services organisation.
- Benefits: Enjoy flexible working hours, 24 days' holiday, and a structured training plan.
- Other info: Great opportunities for personal development and career growth in a supportive environment.
- Why this job: Kickstart your career in finance while developing valuable skills and gaining professional qualifications.
- Qualifications: Numerical skills, customer service experience, and proficiency in Microsoft Office.
The predicted salary is between 26250 - 26250 £ per year.
Location: Amersham with hybrid working
Salary: £26,250 per annum
Job Type: Permanent, Full Time
About the role: Are you looking for a role which incorporates numerical and customer service skills? Do you want to study towards professional qualifications? If so, the world of pensions could be for you. As a pensions administrator you will look after members of pension schemes across all aspects of their pension journey; when they join the scheme, when they retire and take their benefits or when they transfer to another pension scheme, and you will answer all manner of queries. A large part of the role involves calculating pension benefits and communicating with members, so you should be comfortable with numbers and excel spreadsheets, and talking on the phone. You will work as part of a team of more experienced administrators dealing with enquiries from our clients, financial advisers, employers and HMRC. You will be responsible for answering pension-related queries from members, ensuring accurate and timely responses across multiple communication channels.
Key Responsibilities Include:
- Drafting administration reports - Collating data and producing reports for clients.
- Member record maintenance - Updating salary data, addresses, marital status, and other personal details to ensure accurate benefits.
- Ensuring compliance - Interpreting scheme rules, following regulatory requirements, and supporting governance.
- Customer service delivery - Providing consistent, courteous, and accurate service aligned with SLAs.
- Financial administration - Preparing cash‑flow forecasts and working alongside our payroll and finance team to ensure pension benefits are paid out correctly and on time.
About you: This is an ideal role for someone who is looking to establish a career within a financial services organisation. Or you may have previous skills and work experience, within a pensions environment, that you can bring to this role. The ideal person will:
- Have an enthusiastic and flexible approach to work,
- Be self-motivated in your professional and personal development
- Take ownership and responsibility for your own work
- Be able to follow instructions and procedures
- Have good IT skills and be proficient in Microsoft Word, Excel & Outlook.
Why Quantum: Work for us and you will become part of a close-knit team that is skilled, experienced and passionate about delivering a high-quality consultancy service to our corporate and trustee clients. We offer a friendly place to work with flexible working hours, 24 days' holiday per year with holiday trading, volunteering leave, flexible benefits to suit your personal circumstances, DC pension scheme, and a discretionary annual bonus. You will also be offered a structured study and training plan and will be given the chance to further develop your skills and career.
What next? If you are interested in applying for this role, please submit your CV. Please note the closing date for applications is Saturday 8th August 2026. We reserve the right to close this vacancy early if a high volume of suitable applications are received. Please click on the APPLY button to send your CV for this role.
Pensions Administrator in Amersham employer: Quantum Advisory
Quantum is an excellent employer for those seeking a fulfilling career in pensions administration, offering a supportive and friendly work environment in Amersham. With flexible working hours, generous holiday allowances, and a commitment to professional development through structured training and study plans, employees are empowered to grow their skills while enjoying a healthy work-life balance. Join a passionate team dedicated to delivering high-quality consultancy services, where your contributions are valued and rewarded.
