At a Glance
- Tasks: Lead client onboarding and ensure successful project implementation for enterprise clients.
- Company: Join a leading FinTech firm revolutionising investment management for private market managers.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Exciting opportunity to work with top-tier clients and drive innovation in FinTech.
- Why this job: Make a real impact in the financial technology space while leading a dynamic team.
- Qualifications: 10-15 years in IT consulting or account management with strong leadership skills.
The predicted salary is between 72000 - 108000 £ per year.
Quantium is an all-in-one investment management software designed specifically for modern private market managers. Our easy-to-use platform streamlines investment administration, performance analytics, data aggregation and investor reporting. We serve some of the most prominent private asset managers across the world with over $75 billion client assets under our platform. Quantium is scaling our products and reach to delight more customers and is looking to add talented members across engineering, business development and client support teams.
JOB BRIEF
We are looking for a Client Solutions VP / Principal with client success and project management experience to lead the Client Solutions team in onboarding new clients as well as servicing existing clients. Your role will be to oversee the overall client onboarding, leading enterprise client implementation projects, ensuring system adoption, as well as team management. To succeed in this role, experience in successfully managing internal teams as well as external client account management are important. You will leverage your interpersonal skills to cultivate strong relationships with clients to ensure successful system adoption, coordinate with the internal team to ensure successful and on-time project implementation.
If you are passionate about financial technology and are result-driven:
- Understand client use cases to ensure successful workflow integration post-implementation and map with key client accounts to ensure renewals and minimise client churns;
- Act as project manager to ensure timely onboarding of enterprise projects, healthy adoption;
- Coordinate with the Sales team to plan resources for new client kick-off meetings and data migration support;
- Ensure your team’s new client onboarding, data migration and implementation tasks are on schedule;
- Guide and coach team members to resolve difficult client questions and situations;
- Advocate and build excellence in client servicing amongst all team members;
- Proactively make initiatives and implement changes to increase team efficiency.
REQUIREMENTS AND QUALIFICATIONS
- 10 - 15 years experience with IT consulting, account management, audit/fund administration and/or management consulting;
- Leadership and team management experiences;
- Project and client management experiences;
- Knowledge of private equity and venture capital accounting preferred;
- Experience with IT system implementation (gathering user requirements, enhancement requests, working on systems implementations, training) a plus;
- Possess excellent communication and problem-solving skills and able to handle difficult client situations;
- Interest in the financial technology industry.
LOCATION
London (Hybrid)
DETAILS
- Seniority level: Executive
- Employment type: Full-time
- Job function: Business Development and Sales
- Industries: Venture Capital and Private Equity
Vice President, Client Solutions (FinTech) employer: Quantium
At Quantium, we pride ourselves on being a world leader in data science and artificial intelligence, offering an exceptional work environment that fosters creativity and innovation. Our London office provides a dynamic culture where employees can thrive through hybrid working arrangements, competitive remuneration, and ample opportunities for career growth across various teams. Join us to make a meaningful impact while collaborating with diverse colleagues who share your passions and drive.
StudySmarter Expert Advice🤫
We think this is how you could land Vice President, Client Solutions (FinTech)
✨Tip Number 1
Network like a pro! Reach out to your connections in the FinTech space, especially those who might know someone at Quantium. A friendly chat can sometimes lead to a referral, which is gold when it comes to landing that VP role.
✨Tip Number 2
Prepare for the interview by diving deep into Quantium's products and services. Understand their client base and think about how your experience aligns with their needs. This will show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and projects in the past. They want to see that you can lead the Client Solutions team effectively and drive results.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive, which is key in client solutions.
We think you need these skills to ace Vice President, Client Solutions (FinTech)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Vice President, Client Solutions. Highlight your experience in client success and project management, and don’t forget to sprinkle in some keywords from the job description to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about financial technology and how your skills align with our needs. Be genuine and let your personality come through – we love that!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your leadership and project management skills. Numbers speak volumes, so if you’ve improved client retention or led successful implementations, make sure we see that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Quantium
✨Know Your FinTech Stuff
Make sure you brush up on the latest trends and technologies in the financial technology sector. Understanding how investment management software works and being able to discuss its impact on private market managers will show your passion and expertise.
✨Showcase Your Project Management Skills
Prepare specific examples of past projects where you successfully managed client onboarding or implementation. Highlight your ability to coordinate teams and ensure timely delivery, as this is crucial for the role.
✨Demonstrate Client Relationship Building
Think of instances where you've cultivated strong relationships with clients. Be ready to discuss how you’ve handled difficult situations and ensured client satisfaction, as this will be key to succeeding in the role.
✨Ask Insightful Questions
Prepare thoughtful questions about Quantium’s approach to client solutions and their future plans. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
