Vice President, Client Solutions (FinTech) in London
Vice President, Client Solutions (FinTech)

Vice President, Client Solutions (FinTech) in London

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Client Solutions team to onboard and support clients in a dynamic FinTech environment.
  • Company: Join Quantium, a leading investment management software provider for private market managers.
  • Benefits: Enjoy a competitive salary, hybrid work model, and opportunities for professional growth.
  • Why this job: Make a real impact in the financial technology space while building strong client relationships.
  • Qualifications: 10-15 years in IT consulting or account management with leadership experience.
  • Other info: Be part of a fast-growing company with a focus on innovation and client success.

The predicted salary is between 72000 - 108000 £ per year.

Quantium is an all-in-one investment management software designed specifically for modern private market managers. Our easy-to-use platform streamlines investment administration, performance analytics, data aggregation and investor reporting. We serve some of the most prominent private asset managers across the world with over $75 billion client assets under our platform. Quantium is scaling our products and reach to delight more customers and is looking to add talented members across engineering, business development and client support teams.

We are looking for a Client Solutions VP / Principal with client success and project management experience to lead the Client Solutions team in onboarding new clients as well as servicing existing clients. Your role will be to oversee the overall client onboarding, leading enterprise client implementation projects, ensuring system adoption, as well as team management.

To succeed in this role, experience in successfully managing internal teams as well as external client account management are important. You will leverage your interpersonal skills to cultivate strong relationships with clients to ensure successful system adoption, coordinate with the internal team to ensure successful and on-time project implementation.

If you are passionate about financial technology, and are result-driven & motivated to make a difference, take a bold step toward Quantium. We would like to speak to you.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
  • Lead Client Solutions implementation team to ensure timely onboarding of new clients, healthy adoption & usage of the system;
  • Understand client use cases to ensure successful workflow integration post-implementation and map with key client accounts to ensure renewals and minimise client churns;
  • Act as project manager to ensure timely onboarding of enterprise projects, healthy adoption & usage of the system;
  • Coordinate with Sales team to plan resources for new client kick-off meetings and data migration support;
  • Ensure your team’s new client onboarding, data migration and implementation tasks are on schedule;
  • Guide and coach team members to resolve difficult client questions and situations;
  • Advocate and build excellence in client servicing amongst all team members;
  • Proactively make initiatives and implement changes to increase team efficiency.
REQUIREMENTS AND QUALIFICATIONS
  • 10 - 15 years experience with IT consulting, account management, audit/fund administration and/or management consulting;
  • Leadership and team management experiences;
  • Project and client management experiences;
  • Knowledge of private equity and venture capital accounting preferred;
  • Experience with IT system implementation (gathering user requirements, enhancement requests, working on systems implementations, training) a plus;
  • Possess excellent communication and problem-solving skills and able to handle difficult client situations;
  • Interest in financial technology industry.

LOCATION: London (Hybrid)

DETAILS: Seniority level: Executive, Employment type: Full-time, Job function: Business Development and Sales, Industries: Venture Capital and Private Equity Principals.

Vice President, Client Solutions (FinTech) in London employer: Quantium

At Quantium, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. Our commitment to employee growth is evident through our comprehensive training programmes and opportunities for advancement within the rapidly evolving FinTech sector. Join us to be part of a forward-thinking team that values innovation, collaboration, and the drive to make a meaningful impact in investment management.
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Contact Detail:

Quantium Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Vice President, Client Solutions (FinTech) in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the FinTech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your skills! When you get the chance to meet with hiring managers or team members, be ready to discuss your past projects and how they relate to client solutions. Use specific examples that highlight your experience in project management and client success.

✨Tip Number 3

Prepare for interviews by researching the company and its products. Understand Quantium’s platform and think about how your background in IT consulting and account management can add value. Tailor your responses to show how you can help improve client onboarding and system adoption.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Quantium. Let’s make this happen together!

We think you need these skills to ace Vice President, Client Solutions (FinTech) in London

Client Success Management
Project Management
Team Management
Interpersonal Skills
Financial Technology Knowledge
Data Migration
System Implementation
Communication Skills
Problem-Solving Skills
Private Equity Accounting Knowledge
Workflow Integration
Client Relationship Management
Initiative and Change Implementation
Account Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Vice President, Client Solutions. Highlight your experience in client success and project management, and don’t forget to sprinkle in some keywords from the job description to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about financial technology and how your skills can make a difference at Quantium. Keep it engaging and personal – we want to get to know you!

Showcase Your Leadership Skills: Since this role involves team management, be sure to highlight your leadership experiences. Share specific examples of how you've successfully led teams or projects in the past, especially in client-facing situations.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Quantium

✨Know Your FinTech Stuff

Make sure you brush up on the latest trends in financial technology. Understand how investment management software works and be ready to discuss how your experience aligns with Quantium's mission to streamline processes for private market managers.

✨Showcase Your Client Management Skills

Prepare examples from your past roles where you've successfully managed client relationships and led projects. Highlight specific instances where you ensured system adoption and client satisfaction, as this will resonate well with the hiring team.

✨Demonstrate Leadership Experience

Quantium is looking for someone who can lead a team effectively. Be ready to talk about your leadership style, how you've coached team members, and any initiatives you've implemented to improve team efficiency.

✨Ask Insightful Questions

At the end of the interview, have some thoughtful questions prepared. Inquire about the challenges the Client Solutions team currently faces or how success is measured in the role. This shows your genuine interest in the position and the company.

Vice President, Client Solutions (FinTech) in London
Quantium
Location: London

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