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- Tasks: Lead the Client Solutions team in onboarding and servicing clients with your accounting expertise.
- Company: Join a forward-thinking financial technology company in London.
- Benefits: Enjoy hybrid work, flexible hours, and opportunities for professional growth.
- Why this job: Make a real impact in client solutions while leveraging your accounting skills.
- Qualifications: Bachelor's in Accounting and 7-10 years of relevant experience required.
- Other info: Dynamic role with leadership opportunities and a focus on client success.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for a Client Solutions AVP with strong project management experience and deep accounting expertise to lead the Client Solutions team in onboarding new clients as well as servicing existing clients. In this role, you will oversee the overall client onboarding process, lead enterprise implementation projects, ensure effective system adoption, and provide accounting-related consultancy to clients. Experience in fund accounting is highly preferred.
To succeed in this role, experience in managing internal teams, along with external client account management, is essential. You will leverage your interpersonal and technical accounting skills to advise clients on pure accounting matters, ensure accurate and compliant system configuration, and collaborate closely with internal teams to deliver successful and on-time project implementations.
If you are passionate about financial technology, have strong accounting fundamentals, and are result-driven & motivated to make an impact, take a bold step toward Quantium. We’d like to speak with you.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Lead Client Solutions implementation team to ensure timely onboarding of new clients, healthy adoption & usage of system;
- Understand client use cases to ensure successful workflow integration post-implementation and map with key client accounts to ensure renewals and minimize client churns;
- Act as project manager to ensure timely onboarding of enterprise projects, healthy adoption & usage of system;
- Coordinate with Sales team to plan resources for new client kick-off meetings and data migration support;
- Ensure your team’s new client onboarding, data migration and implementation tasks are on schedule;
- Guide and coach team members to resolve difficult client questions and situations;
- Provide professional responses and solutions to client inquiries related to financial and accounting matters, especially those requiring technical or fund-accounting knowledge;
- Handle and resolve project-related issues proactively, ensuring smooth progress and minimal disruptions during implementation;
- Advocate and build excellence in client servicing amongst all team members;
- Proactively make initiatives and implement changes to increase team efficiency.
REQUIREMENTS AND QUALIFICATIONS
- Graduated with a Bachelor’s degree in Accounting.
- 7 - 10 years experience with accounting advisory, IT consulting, account management, audit/fund administration and/or management consulting;
- Leadership and team management experiences;
- Project and client management experiences;
- Knowledge of private equity and venture capital accounting preferred;
- Experience with IT system implementation (gathering user requirements, enhancement requests, working on systems implementations, training) a plus;
- Possess excellent communication and problem solving skills and able to handle difficult client situations;
- Interest in financial technology industry.
LOCATION: London, United Kingdom (Hybrid & Flexible Hours)
AVP, Client Solutions (Accounting Background) | London, UK employer: Quantium
Contact Detail:
Quantium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AVP, Client Solutions (Accounting Background) | London, UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial technology and accounting sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect role!
✨Tip Number 2
Prepare for interviews by practising common questions related to project management and client solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively and demonstrate how you can add value to the team.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies of past projects where you’ve successfully managed client onboarding or implemented systems. This tangible evidence of your skills can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Quantium. Let’s make an impact together!
We think you need these skills to ace AVP, Client Solutions (Accounting Background) | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your project management experience and accounting expertise, as these are key for us. Use specific examples that showcase your skills in client onboarding and system implementation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for financial technology and how your background aligns with our needs. Don’t forget to mention any relevant experience in fund accounting, as it’s highly preferred for this role.
Showcase Your Team Management Skills: We’re looking for someone who can lead and inspire a team. In your application, highlight your leadership experiences and how you’ve successfully managed internal teams and client accounts in the past. This will help us see your potential fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Quantium
✨Know Your Numbers
Brush up on your accounting fundamentals and be ready to discuss specific examples from your experience. This role requires deep accounting expertise, so showcasing your knowledge in fund accounting and financial technology will definitely impress.
✨Project Management Prowess
Prepare to talk about your project management experience in detail. Think of specific projects you've led, the challenges you faced, and how you ensured timely delivery. Highlighting your ability to manage both internal teams and client relationships will show you're the right fit for this role.
✨Client-Centric Mindset
Demonstrate your understanding of client needs and how you've successfully integrated workflows in past roles. Be ready to share examples of how you've minimised client churn and ensured successful onboarding processes, as this is key to the position.
✨Communication is Key
Since this role involves a lot of client interaction, practice articulating complex accounting concepts in simple terms. Prepare for potential difficult client scenarios and think about how you would handle them. Strong communication skills can set you apart from other candidates.