At a Glance
- Tasks: Lead the Client Solutions team in onboarding and servicing clients with your accounting expertise.
- Company: Join a forward-thinking financial technology company in London.
- Benefits: Enjoy hybrid work, flexible hours, and opportunities for professional growth.
- Why this job: Make a real impact in client solutions while leveraging your accounting skills.
- Qualifications: Bachelor's in Accounting and 7-10 years of relevant experience required.
- Other info: Dynamic role with a focus on teamwork and client success.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for a Client Solutions AVP with strong project management experience and deep accounting expertise to lead the Client Solutions team in onboarding new clients as well as servicing existing clients. In this role, you will oversee the overall client onboarding process, lead enterprise implementation projects, ensure effective system adoption, and provide accounting-related consultancy to clients. Experience in fund accounting is highly preferred.
To succeed in this role, experience in managing internal teams, along with external client account management, is essential. You will leverage your interpersonal and technical accounting skills to advise clients on pure accounting matters, ensure accurate and compliant system configuration, and collaborate closely with internal teams to deliver successful and on-time project implementations.
If you are passionate about financial technology, have strong accounting fundamentals, and are result-driven & motivated to make an impact, take a bold step toward Quantium. We’d like to speak with you.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Lead Client Solutions implementation team to ensure timely onboarding of new clients, healthy adoption & usage of system;
- Understand client use cases to ensure successful workflow integration post-implementation and map with key client accounts to ensure renewals and minimize client churns;
- Act as project manager to ensure timely onboarding of enterprise projects, healthy adoption & usage of system;
- Coordinate with Sales team to plan resources for new client kick-off meetings and data migration support;
- Ensure your team’s new client onboarding, data migration and implementation tasks are on schedule;
- Guide and coach team members to resolve difficult client questions and situations;
- Provide professional responses and solutions to client inquiries related to financial and accounting matters, especially those requiring technical or fund-accounting knowledge;
- Handle and resolve project-related issues proactively, ensuring smooth progress and minimal disruptions during implementation;
- Advocate and build excellence in client servicing amongst all team members;
- Proactively make initiatives and implement changes to increase team efficiency.
REQUIREMENTS AND QUALIFICATIONS
- Graduated with a Bachelor’s degree in Accounting.
- 7 - 10 years experience with accounting advisory, IT consulting, account management, audit/fund administration and/or management consulting;
- Leadership and team management experiences;
- Project and client management experiences;
- Knowledge of private equity and venture capital accounting preferred;
- Experience with IT system implementation (gathering user requirements, enhancement requests, working on systems implementations, training) a plus;
- Possess excellent communication and problem solving skills and able to handle difficult client situations;
- Interest in financial technology industry.
LOCATION: London, United Kingdom (Hybrid & Flexible Hours)
AVP, Client Solutions (Accounting Background) | London, UK in City of London employer: Quantium
Contact Detail:
Quantium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AVP, Client Solutions (Accounting Background) | London, UK in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial technology and accounting sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect AVP role!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, highlight your project management skills and accounting knowledge. Share specific examples of how you've successfully onboarded clients or led implementation projects.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their needs and think about how your background in fund accounting can help them. Tailor your responses to show you’re the perfect fit for their Client Solutions team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace AVP, Client Solutions (Accounting Background) | London, UK in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your project management experience and accounting expertise, as these are key for the Client Solutions AVP role. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about financial technology and how your skills can make an impact at StudySmarter. Be genuine and let your personality come through!
Showcase Relevant Experience: When detailing your work history, focus on experiences that relate to client onboarding and project management. We love seeing examples of how you've successfully managed teams and resolved client issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Quantium
✨Know Your Numbers
Brush up on your accounting fundamentals and be ready to discuss specific examples from your experience. This role requires deep accounting expertise, so showcasing your knowledge in fund accounting and financial technology will definitely impress.
✨Project Management Prowess
Prepare to talk about your project management experience. Have a few examples ready where you successfully led a team or managed a project, especially in client onboarding or system implementation. Highlight how you ensured timely delivery and client satisfaction.
✨Client-Centric Mindset
Demonstrate your understanding of client needs and how you've addressed them in the past. Be prepared to discuss how you’ve minimised client churn and ensured successful workflow integration. This shows you’re not just about numbers but also about building relationships.
✨Team Leadership Skills
Since this role involves guiding and coaching team members, think of examples where you’ve led a team through challenges. Discuss how you resolved difficult situations and fostered a culture of excellence in client servicing. This will show your potential employer that you can lead effectively.