Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team in delivering AI-driven solutions and managing customer relationships.
- Company: Join Quantiphi, a top AI-first digital engineering firm transforming businesses globally.
- Benefits: Remote work, competitive salary, and opportunities to work with Fortune 500 companies.
- Why this job: Be at the forefront of AI innovation and make a real impact in the tech industry.
- Qualifications: 7+ years experience in technical program management and strong understanding of Python.
- Other info: Fast-paced environment with excellent growth potential and exposure to cutting-edge technologies.
The predicted salary is between 48000 - 72000 £ per year.
About Quantiphi: Quantiphi is an award-winning, AI-First digital engineering and consulting company focused on delivering high-impact Services and Solutions that help organizations solve what truly matters. We partner with enterprises to reimagine their businesses through intelligent, scalable, and transformative AI—driving measurable outcomes at the very core of their operations. Since our founding in 2013, Quantiphi has tackled some of the world’s most complex business challenges by combining deep industry expertise, disciplined cloud and data engineering practices, and cutting-edge applied AI research. Our work is rooted in delivering accelerated, quantifiable business value—not just technology for technology’s sake. Headquartered in Boston, Quantiphi is a global organization with 4,000+ professionals serving clients across key industry verticals, including BFSI, Healthcare & Life Sciences, CPG, MFG, TME etc. As an Elite and Premier partner to leading cloud and AI platforms such as NVIDIA, Google Cloud, AWS, and Snowflake, we build and deliver enterprise-grade AI services and solutions that create real-world impact.
Role Summary: To maximize the ROI of our high-value engineering talent, we require a Technical Program Manager to operate in a high-intensity delivery environment. You will act as a force multiplier, removing logistical friction (travel, access rights, scheduling) to ensure our FDEs remain 100% focused on coding and customer delivery. You will bridge the gap between field challenges and core engineering requirements.
Example of Work Required:
- Triage issue reports from customers, identify likely root causes, and identify owners on Google/customer team to continue investigation.
- Build organization around issues/feature requests, manage ETAs for fixes and improvements for Google-owned issues.
Key Responsibilities:
- Issue Triage & Root Cause Analysis: Triage issue reports from customers, identify likely root causes, and assign owners within Google or customer teams. Build organization around issues/feature requests and manage ETAs for fixes.
- Operationalizing Scale: Enforce strict "train-the-trainer" certification milestones and cohort velocity to scale the team from 8 to 24+ FTEs, preventing quality dilution during rapid expansion.
- Systematizing Product Feedback: Transform isolated field challenges into prioritized engineering requirements. Aggregate distributed data on ADK/NGA edge cases to drive roadmap evolution.
- Logistical Friction Removal: Remediate transparency of work vertically and horizontally, ensuring FDEs are not bogged down by the logistical friction of handling customer messaging.
Core Competencies:
- Technical Fluency: "Code comfortable" with the ability to read Python and understand NGA app architecture.
- Operational Rigor: Ability to manage high-velocity scaling (1:3 ratio governance).
- Strategic Communication: Centralizing messaging to maintain alignment between Google Engineering and the customer.
Minimum Qualifications:
- Technical Understanding: Ability to read Python and understand complex software architectures.
- Infrastructure Knowledge: Professional-level certification in Google Cloud Infrastructure.
- Agent Experience: Understanding of LLM agents, including prompt engineering and core ADK/NGA concepts (instructions, callbacks, tools).
Preferred Qualifications:
- Leadership Experience: Experience operating at an L7+ level equivalent to shape the practice and make staffing adjustments.
- Hands-on Background: Previous hands-on delivery experience, preferably in an FDE-type role, to better understand the technical nuances of the program.
What is in it for you: Be part of the fastest-growing AI-first digital transformation and engineering company in the world. Be a leader of an energetic team of highly dynamic and talented individuals. Exposure to working with fortune 500 companies and innovative market disruptors. Exposure to the latest technologies related to artificial intelligence and machine learning, data and cloud.
Engagement Manager - CCAI employer: Quantiphi
Contact Detail:
Quantiphi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager - CCAI
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! You need to be able to clearly explain your experience and how it aligns with the role. Keep it concise but impactful—think of it as your personal brand statement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Engagement Manager - CCAI
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Engagement Manager role. Highlight your experience in technical program management and how it aligns with our mission at Quantiphi. We want to see how you can bring value to our team!
Showcase Your Technical Skills: Since this role requires a solid understanding of Python and complex software architectures, don’t shy away from showcasing your technical fluency. Include specific examples of projects where you've successfully applied these skills.
Communicate Clearly: Effective communication is key! Use clear and concise language in your application to demonstrate your strategic communication skills. We want to see how you can centralise messaging and maintain alignment between teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Quantiphi
✨Know Your Tech
Make sure you brush up on your technical fluency, especially with Python and Google Cloud Infrastructure. Being able to discuss the architecture of the NGA app and demonstrate your understanding of LLM agents will show that you're not just a manager but someone who can dive into the details.
✨Understand the Role
Familiarise yourself with the key responsibilities of an Engagement Manager at Quantiphi. Be ready to discuss how you would triage issues, manage ETAs, and remove logistical friction for your team. Having specific examples from your past experience will help illustrate your capability.
✨Communicate Strategically
Prepare to showcase your strategic communication skills. Think about how you would centralise messaging between engineering teams and customers. Practising clear and concise explanations of complex topics will be crucial in demonstrating your ability to align different stakeholders.
✨Show Leadership Experience
Quantiphi is looking for someone with leadership experience at an L7+ level. Be ready to share examples of how you've shaped practices and made staffing adjustments in previous roles. Highlighting your hands-on delivery experience will also help convey your understanding of the technical nuances involved.