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- Tasks: Deliver top-notch support for the Quantios G3 application and troubleshoot client issues.
- Company: Leading tech firm in Jersey Marine with a focus on customer satisfaction.
- Benefits: Competitive salary, travel opportunities, and a chance to enhance your technical skills.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong background in customer service and technical skills in iSeries and COBOL.
- Other info: Opportunity for travel across the UK and beyond.
The predicted salary is between 40000 - 50000 £ per year.
A leading technology firm in Jersey Marine seeks a Support Developer to deliver outstanding service for the Quantios G3 application. You will investigate customer issues, liaise directly with clients to troubleshoot problems, and manage service requests while meeting client expectations.
With a strong background in customer service and technical skills in iSeries and COBOL, you will enhance overall satisfaction among the customer base. This role may involve travel to various client sites across the UK and beyond.
Senior 3rd-Line Support Developer (G3) - FinServ in Hampshire employer: Quantios
Contact Detail:
Quantios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior 3rd-Line Support Developer (G3) - FinServ in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and finance sectors. Attend industry meetups or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience with iSeries and COBOL. Share real-life examples of how you've solved customer issues to demonstrate your problem-solving abilities.
✨Tip Number 3
Prepare for interviews by practising common support scenarios. Think about how you would troubleshoot specific issues with the Quantios G3 application and be ready to discuss your approach.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it on our platform. It shows you're serious about joining our team and helps us keep track of your progress.
We think you need these skills to ace Senior 3rd-Line Support Developer (G3) - FinServ in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with iSeries and COBOL, as well as any customer service roles you've had. We want to see how your skills match up with what we're looking for in a Senior 3rd-Line Support Developer.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about delivering outstanding service and how you can enhance customer satisfaction. We love hearing personal stories that connect your experience to the role.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled customer issues in the past. We’re keen to see your troubleshooting skills in action, so don’t hold back on sharing those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Quantios
✨Know Your Tech Inside Out
Make sure you brush up on your iSeries and COBOL skills before the interview. Be ready to discuss specific projects where you've used these technologies, as well as any challenges you faced and how you overcame them.
✨Showcase Your Customer Service Skills
Since this role involves liaising with clients, prepare examples of how you've successfully handled customer issues in the past. Highlight your problem-solving abilities and how you ensure client satisfaction.
✨Research the Company and Application
Familiarise yourself with the Quantios G3 application and the technology firm’s mission. Understanding their products and services will help you tailor your answers and show genuine interest in the role.
✨Prepare for Travel Questions
As the role may involve travel, be ready to discuss your flexibility and experience with travelling for work. Think about how you manage your time and responsibilities when on the road, and be prepared to share relevant experiences.