Senior 3rd-Line Support Developer (G3) - FinServ in Fleet
Senior 3rd-Line Support Developer (G3) - FinServ

Senior 3rd-Line Support Developer (G3) - FinServ in Fleet

Fleet Full-Time 40000 - 50000 £ / year (est.) No home office possible
Quantios

At a Glance

  • Tasks: Deliver top-notch support for the Quantios G3 application and troubleshoot client issues.
  • Company: Leading tech firm in Jersey Marine with a focus on customer satisfaction.
  • Benefits: Competitive salary, travel opportunities, and a chance to enhance your technical skills.
  • Why this job: Join a dynamic team and make a real difference in customer service.
  • Qualifications: Strong background in customer service and technical skills in iSeries and COBOL.
  • Other info: Opportunity for travel across the UK and beyond.

The predicted salary is between 40000 - 50000 £ per year.

A leading technology firm in Jersey Marine seeks a Support Developer to deliver outstanding service for the Quantios G3 application. You will investigate customer issues, liaise directly with clients to troubleshoot problems, and manage service requests while meeting client expectations.

With a strong background in customer service and technical skills in iSeries and COBOL, you will enhance overall satisfaction among the customer base. This role may involve travel to various client sites across the UK and beyond.

Senior 3rd-Line Support Developer (G3) - FinServ in Fleet employer: Quantios

As a leading technology firm based in Jersey Marine, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. We offer competitive benefits, opportunities for professional growth, and the chance to work with cutting-edge technology in the financial services sector. Join us to be part of a dynamic team that values your contributions and supports your career development while delivering exceptional service to our clients.
Quantios

Contact Detail:

Quantios Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior 3rd-Line Support Developer (G3) - FinServ in Fleet

✨Tip Number 1

Network like a pro! Reach out to your connections in the tech and finance sectors. Attend industry meetups or webinars to meet potential employers and get your name out there.

✨Tip Number 2

Showcase your skills! Create a portfolio that highlights your experience with iSeries and COBOL. Include examples of how you've solved customer issues in the past to demonstrate your problem-solving abilities.

✨Tip Number 3

Prepare for interviews by practising common questions related to support development. Be ready to discuss specific scenarios where you’ve enhanced customer satisfaction and how you handle service requests.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Senior 3rd-Line Support Developer (G3) - FinServ in Fleet

Customer Service
Technical Skills
iSeries
COBOL
Troubleshooting
Service Request Management
Client Liaison
Problem Investigation
Client Expectations Management
Travel Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with iSeries and COBOL, as well as any customer service roles you've had. We want to see how your skills match up with what we're looking for in a Senior 3rd-Line Support Developer.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about delivering outstanding service and how you can enhance customer satisfaction. We love hearing personal stories that connect your experience to the role.

Showcase Problem-Solving Skills: In your application, give examples of how you've tackled customer issues in the past. We’re keen to see your troubleshooting skills in action, so don’t hold back on sharing those success stories!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Quantios

✨Know Your Tech Inside Out

Make sure you brush up on your iSeries and COBOL skills before the interview. Be ready to discuss specific projects where you've used these technologies, as well as any challenges you faced and how you overcame them.

✨Showcase Your Customer Service Skills

Since this role involves liaising with clients, prepare examples of how you've successfully handled customer issues in the past. Highlight your problem-solving abilities and how you ensure client satisfaction.

✨Research the Company and Application

Familiarise yourself with the Quantios G3 application and the technology firm’s mission. Understanding their products and services will help you tailor your answers and show genuine interest in the role.

✨Prepare for Travel Questions

As the role may involve travel, be ready to discuss your flexibility and willingness to visit client sites. Think about previous experiences where travel was required and how you managed your time effectively.

Senior 3rd-Line Support Developer (G3) - FinServ in Fleet
Quantios
Location: Fleet

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