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- Tasks: Lead client-facing SaaS implementation projects and ensure successful delivery.
- Company: Join Quantios, a leader in tech solutions for Trust and Corporate Services sectors.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Why this job: Make a real impact by helping clients maximise their investment in innovative software.
- Qualifications: 5 years of project management experience and strong client-facing skills required.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
The predicted salary is between 60000 - 80000 £ per year.
Quantios brings together deep industry knowledge and strong delivery capability to serve the specific technology needs of the Trust, Private Client and Corporate Services sectors. With over 30 years’ experience and a global footprint, we partner closely with clients and partners to navigate regulatory, operational and technological change.
The Project Manager, based in the UK (Jersey or Fleet), will be part of a global team delivering Quantios software implementations into client environments. You will own your projects end-to-end, work directly with client stakeholders, and be actively supported and developed by our senior delivery leads.
Job Responsibilities:- Project ownership & planning
- Lead projects from kickoff through go-live and handover to Customer Success, following the Quantios project delivery framework throughout the full engagement lifecycle.
- Build and maintain a detailed project plan with clear milestones, resource allocations and dependencies.
- Develop the Project Initiation Document in collaboration with consultants and the client, ensuring scope, risks and success criteria are agreed before work begins.
- Prepare revenue forecasts and manage project budgets; approve timesheets weekly and support monthly client invoicing.
- Produce monthly project status reports covering progress against plan, risk and issue registers, and forecasts for the month ahead.
- Client & stakeholder management
- Serve as the primary day-to-day contact for your client throughout the project, building trust through consistent communication and follow-through.
- Chair steering group meetings with client executives.
- Proactively identify, assess and mitigate risks and issues.
- Effectively communicate relevant project status to all stakeholders, both internal and external.
- Migration & Technical delivery
- On migration projects, work closely with technical leads and consultants on migration planning.
- Actively manage testing issues raised through project tools, coordinating resolution across internal and client teams.
- Continuous improvement
- Facilitate structured lessons-learned sessions at project close and contribute improvements to the Quantios delivery framework and supporting artefacts.
- Contribute to the continuous improvement of the Quantios project practice through knowledge sharing and best practice development.
- 5 years of experience managing software/technology projects, preferably in a vendor or professional services environment.
- Proven ability to deliver projects end-to-end (initiation through go-live).
- Strong client-facing skills with the ability to manage stakeholders and lead meetings confidently.
- Excellent communication skills (written and verbal), including clear reporting and presenting to senior stakeholders.
- Familiarity with both Agile and Waterfall methodologies, and experience using project management tools (e.g., MS Project, Monday.com).
- Exposure to data migration or legacy system cutovers, with knowledge of UAT and defect management processes.
- Experience in financial services, wealth management, fund administration, or similar regulated industries is advantageous.
- Background in SaaS implementations within a client-facing/vendor environment is a plus.
- Relevant project management certification (APM, PRINCE2, PMP) or currently pursuing one.
- Must have the right to work in the UK or Jersey.
Client-Facing SaaS Implementation Manager in Fleet employer: Quantios
Contact Detail:
Quantios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client-Facing SaaS Implementation Manager in Fleet
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with potential employers on social media. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they relate to client-facing roles. We want you to show them you’re not just another candidate, but someone who truly gets what they do!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of a Client-Facing SaaS Implementation Manager. We suggest rehearsing common interview questions and your own success stories to make a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We believe this shows your enthusiasm and professionalism, which are key traits for the role!
We think you need these skills to ace Client-Facing SaaS Implementation Manager in Fleet
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in managing software projects and client-facing roles, as this is what we’re looking for. Use keywords from the job description to show you’re a perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the role and how your background aligns with our needs. Be sure to mention your experience with project management methodologies and any relevant certifications.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Quantios
✨Know Your Project Management Frameworks
Make sure you’re well-versed in both Agile and Waterfall methodologies. Be ready to discuss how you've applied these frameworks in past projects, especially in client-facing roles. This will show that you understand the nuances of managing software implementations.
✨Demonstrate Client-Facing Skills
Prepare examples of how you've built trust with clients and managed stakeholder expectations. Think about specific situations where your communication skills made a difference. This is crucial for a role that involves leading client meetings and steering group discussions.
✨Showcase Your Technical Acumen
Brush up on your knowledge of data migration processes and UAT. Be prepared to discuss any technical challenges you've faced and how you resolved them. This will highlight your ability to work closely with technical leads and manage testing issues effectively.
✨Be Ready to Discuss Continuous Improvement
Think about how you've contributed to project practices in the past. Have examples ready of lessons learned sessions you've facilitated or improvements you've suggested. This shows that you're not just focused on delivery but also on enhancing processes for future projects.