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- Tasks: Support clients with care and professionalism while managing their treatment pathways.
- Company: Join Quantica Medical, a trusted name in healthcare dedicated to client satisfaction.
- Benefits: Enjoy a supportive work environment with opportunities for training and development.
- Why this job: Make a real impact on clients' lives while working in a collaborative team culture.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: Work hours are Monday, Tuesday, and Friday from 08:00 to 18:00.
The predicted salary is between 28800 - 43200 £ per year.
Quantica Medical are recruiting a Client Liaison Officer for one of our trusted clients based in Subriton.
What will your role as a Client Liaison Officer look like?
- Deliver a consistent, client centred, caring, confidential and professional reception and administration service.
- Enable the smooth running of a client focused service.
- Ensure all client case notes are processed in a consistent and timely fashion in line with monthly invoicing requirements.
- Treat all clients with dignity and respect and maintain strict client confidentiality.
- Liaise with clinical and medical staff regarding client and medical queries.
- Co-ordinate client treatment pathway throughout time in the clinic.
- Chaperone ultrasound scanning process when required.
- Co-ordinate and facilitate the delivery of client prescriptions and legal documents.
- Undertake duties in accordance with safe working practices relating to COSHH.
- Maintain effective infection control procedures.
- Ensure hazardous waste is disposed of in accordance with company procedures.
- Handle blood samples in accordance with safe working practices.
- Undertake any other duties and responsibilities commensurate with the level and responsibilities of the post.
- Work in harmony with all other personnel and communicate in an open and courteous manner with clients and colleagues.
- Undertake any training necessary to fulfil duties and responsibilities.
Working Days:
- Monday 08:00 – 18:00
- Tuesday 08:00 – 18:00
- Friday 08:00 – 18:00
Please apply below with your CV attached or if you would like more information please call 0208 194 4896 or email alex.ievoli@quanticamedical.com.
Client Liaison Officer employer: Quantica Medical
Contact Detail:
Quantica Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Officer
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially client liaison roles. Understanding the specific needs and challenges faced by clients in medical settings will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills, as this role requires liaising with both clients and medical staff. Being able to convey information clearly and empathetically will be crucial in demonstrating your suitability for the position.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will highlight your ability to coordinate client treatment pathways effectively.
✨Tip Number 4
Research Quantica Medical and their values. Tailoring your conversation to reflect their commitment to client care and confidentiality will demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Client Liaison Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Client Liaison Officer. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and qualifications. Emphasise any previous roles in client-facing positions or administrative tasks that demonstrate your ability to handle confidential information and liaise effectively with clients.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Use specific examples from your past experiences to illustrate how you meet the key requirements of the position, such as maintaining client confidentiality and coordinating services.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Client Liaison Officer.
How to prepare for a job interview at Quantica Medical
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Client Liaison Officer. Familiarise yourself with client confidentiality, administration services, and the importance of treating clients with dignity and respect.
✨Showcase Communication Skills
Since the role involves liaising with clients and medical staff, demonstrate your communication skills during the interview. Be clear, concise, and courteous in your responses, showing that you can handle queries effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific situations with clients. Think of examples from past experiences where you successfully managed client interactions.
✨Highlight Teamwork Experience
The job requires working harmoniously with other personnel. Be ready to discuss your experience in team settings and how you contribute to a positive work environment, as this will be crucial for the role.
