Training and Learning Management System Administrator

What we’re all about. It isn’t often you get to be part of a tech company that, since 2016, has been innovating the data analytics market in ways no-one else can. Our technology started out in FinTech, helping tackle serious criminal activity. Now, its potential is virtually limitless. Working at Quantexa isn’t just intellectually stimulating. We’re a real team, collaborating and constantly engineering better solutions. We’re ambitious, we think things through and we’re on a mission to discover just how far we can go. Nearly half of our colleagues come from an ethnic or religious minority background. We’re made up of people from 47 nationalities who speak over 20 languages. As a diverse mix of individuals, we make one big unstoppable team. If our incredible culture sounds like you, we’d love you to join us.

The opportunity. The Quantexa Academy is a key contributor to driving the self-sufficiency and enablement of Quantexa’s customers and partners. We achieve that by offering online learning, face-to-face sessions, and bespoke digital resources that allow all Quantexa users to harness the unique power of our award-winning Decision Intelligence Platform. Due to the accelerated growth of our unit, we are looking for an experienced Training and LMS Administrator to join the Education Services team to help us administrate the delivery of the high-quality learning solutions that we are developing that will support our teams, customers and partners in learning how to configure, use, and implement the Quantexa Platform. In this role, you will be responsible for the day-to-day administrative processes of the Quantexa Academy as well as those of our Learning Management System (LMS), and for supporting instructor led training deliveries to our global customers and partners.

What You’ll Be Doing:

• Support the successful delivery of self-paced eLearning and Instructor Led training programs both internally and externally to our customers and partners, including all event management aspects and related LMS components.
• Coordinate user account management, registrations and enrolments, and communications.
• Collate course completions and administer exam results and certificates to course delegates and provide associated feedback to key stakeholders as required.
• Implement processes for LMS best practices for continued product improvement.
• Work with the team to conduct and administer reporting on learning metrics and platform usage.
• Participate in the ongoing maintenance and associated communications for our training programmes.

What you’ll bring:

• Extensive experience in administering a LMS and being a support point of contact for Quantexa employees, customers and partners.
• Extensive experience coordinating training or education events or programs.
• Ability to balance multiple projects and work streams simultaneously.
• Excellent organisational skills with ability to manage multiple projects simultaneously and adapt to changing priorities.
• Strong interpersonal skills and ability to work well with all stakeholders.
• Self-motivated team player.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office 365 programs (Outlook, Excel, Word, PowerPoint, SharePoint): creating, formatting and editing presentations and other documents.
• Strong grasp of reporting. You’ll know how to collect and leverage user feedback and key metrics to enhance the Academy experience.
• A strong interest in helping our clients grow and succeed.
• Troubleshooting skills. You’ll often be the first point of contact for our clients.
• Teamwork. Another biggie. Because you’re an awesome people person, we’re sure it won’t be difficult for you to foster relationships with other teams, colleagues, and the line manager.

Our perks and quirks. What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. We offer:

• Regularly benchmarked salary rates at the highest quarter following all principles of equal pay & company bonus.
• Flexible working hours in a hybrid workplace & free access to global WeWork locations & events.
• Pension Scheme with a company contribution of 6% (if you contribute 3%).
• 25 days annual leave (with the option to buy up to 5 days) + birthday off!
• Work from Anywhere Scheme: Spend up to 2 months working outside of your country of employment over a rolling 12-month period.
• Work from Home Allowance.
• Family: Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave.
• Health & Wellbeing: Private Healthcare, EAP, Well-being Days, Calm App, Gym Discounts.
• Team's Social Budget & Company-wide Summer & Winter Parties.
• Tech & Cycle-to-Work Schemes.
• Volunteer Day off.
• Dog-friendly Offices.

Our mission. We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It’s all about you. Quantexa is proud to be an Equal Opportunity Employer. We’re dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you’re a curious, caring, and authentic human being who wants to help push the boundaries of what’s possible, we want to hear from you.

Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data.

Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team.