Senior Application Support Analyst

Senior Application Support Analyst

Full-Time 60000 - 80000 € / year (est.) No home office possible
Q

At a Glance

  • Tasks: Provide front-to-back production support for a global commodities trading platform.
  • Company: Join a leading French investment bank with a dynamic team in London.
  • Benefits: Competitive salary, career growth, and exposure to global markets.
  • Other info: Collaborative environment with opportunities to work closely with Front Office users.
  • Why this job: Be at the heart of trading operations and make a real impact.
  • Qualifications: Experience in IT application support and strong problem-solving skills.

The predicted salary is between 60000 - 80000 € per year.

Our client, a leading French investment bank, is seeking an IT Application Support Analyst to join the London-based CIT Business Support Team, supporting the Commodities-Indexed Transactions Group (CIT). CIT provides liquidity and market-making services across a broad range of global commodity markets, including Base and Precious Metals, Oil, Power and Natural Gas, Coal, Emissions, and Agricultural Commodities.

The CIT Business Support Team is one of two dedicated CIT IT teams, alongside the CIT Core Development Team. Both teams operate directly on the trading floor and work closely with Front Office users. The primary responsibility of the Business Support Team is to provide front-to-back production support for the CIT platform.

As part of the team, you will support a global in-house commodities trading platform that underpins key front-to-back business functions, including pricing, risk management, market data distribution.

Senior Application Support Analyst employer: Quanteam UK

As a leading French investment bank, our client offers an exceptional work environment in London, where innovation meets collaboration. Employees benefit from a dynamic culture that prioritises professional growth and development, alongside competitive remuneration and comprehensive benefits. Joining the CIT Business Support Team means being at the forefront of global commodity markets, with unique opportunities to engage directly with front office users and contribute to critical trading functions.

Q

Contact Detail:

Quanteam UK Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Application Support Analyst

Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those working in commodities or investment banking. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Prepare for those tricky technical interviews! Brush up on your application support skills and be ready to tackle real-world scenarios. We recommend practising common troubleshooting questions related to trading platforms.

Tip Number 3

Show off your passion for commodities! During interviews, share your insights on market trends and how they impact trading. This will demonstrate your enthusiasm and knowledge, making you stand out from the crowd.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Senior Application Support Analyst

Application Support
Commodities Trading Knowledge
Front Office Support
Production Support
Risk Management
Market Data Distribution
Technical Troubleshooting

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Senior Application Support Analyst role. Highlight relevant experience in IT application support and any specific skills that align with the commodities trading platform.

Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for our team. Share your passion for supporting trading platforms and how your background can contribute to the CIT Business Support Team.

Showcase Your Technical Skills:Don’t forget to showcase your technical skills in your application. Mention any tools or technologies you’ve worked with that are relevant to the role, especially those related to production support and risk management.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Quanteam UK

Know Your Stuff

Make sure you brush up on your knowledge of commodities trading and the specific technologies used in application support. Familiarise yourself with the CIT platform and its functionalities, as well as any relevant market trends. This will show that you're not just interested in the role but also understand the industry.

Showcase Your Problem-Solving Skills

Be prepared to discuss past experiences where you've successfully resolved technical issues or supported users. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical skills and ability to work under pressure, which are crucial for this role.

Engage with Front Office Scenarios

Since you'll be working closely with Front Office users, think about how you can effectively communicate technical information to non-technical stakeholders. Prepare examples of how you've done this in the past, and be ready to discuss how you would approach similar situations in this role.

Ask Insightful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.