At a Glance
- Tasks: Support a global commodities trading platform and resolve production issues.
- Company: Leading French investment bank with a focus on innovation and collaboration.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Opportunity to work closely with traders and various business teams.
- Why this job: Join a team at the forefront of commodities trading and make a real impact.
- Qualifications: Experience in application support, Python, SQL, and strong problem-solving skills.
The predicted salary is between 60000 - 80000 € per year.
Our client, a leading French investment bank, is seeking an IT Application Support Analyst to join the London-based CIT Business Support Team, supporting the Commodities-Indexed Transactions Group (CIT). CIT provides liquidity and market-making services across a broad range of global commodity markets, including Base and Precious Metals, Oil, Power and Natural Gas, Coal, Emissions, and Agricultural Commodities.
The CIT Business Support Team is one of two dedicated CIT IT teams, alongside the CIT Core Development Team. Both teams operate directly on the trading floor and work closely with Front Office users. The primary responsibility of the Business Support Team is to provide front-to-back production support for the CIT platform.
As part of the team, you will support a global in-house commodities trading platform that underpins key front-to-back business functions, including pricing, risk management, market data distribution, P&L reporting, settlements, physical scheduling, trade confirmations, and regulatory reporting. The successful candidate will interact with a wide range of stakeholders across Trading, Sales, Middle Office, Back Office, Market Risk, Confirmations, and Accounting teams.
- Configure and support business-critical applications and infrastructure
- Analyse and resolve production support issues across both technical and functional areas
- Act as a key point of contact for traders, marketers, risk managers, middle office, and other business users
- Participate in the first-line support rota, including early shift coverage for overnight batch processing issues and on-call support for evenings and weekends
- Support release management and deployment activities
- Python or other programming/scripting experience
- Intermediate SQL and relational database knowledge
- Strong understanding of Windows infrastructure and server environments
- Experience with scripting languages such as PowerShell
- Good knowledge of Windows-based environments and production support processes
- French language skills would be beneficial but are not essential.
We provide high-impact consulting across four key domains:
- Quantitative Finance: Advising on quantitative modelling and financial engineering tailored for Capital Markets and Financial Services.
- Risk Management: Strengthening Risk and Control Frameworks while managing evolving regulatory and compliance requirements.
- Artificial Intelligence: Partnering with Financial Institutions to design, deploy and govern AI-powered innovation - transforming data, processes, and decision-making.
- Digital and Technology Transformation: Future-proofing technology landscapes through digital innovation, platform transformation, and intelligent automation.
Built on excellence, collaboration and innovation, Quanteam partners with clients to strengthen resilience, accelerate transformation and build future-ready capabilities.
Senior Application Support Analyst in London employer: Quanteam UK
As a leading French investment bank, our client offers an exceptional work environment in London, where innovation and collaboration thrive. Employees benefit from a dynamic culture that encourages professional growth through exposure to diverse stakeholders and cutting-edge technology in the commodities trading sector. With a focus on excellence and support for personal development, this role provides a unique opportunity to contribute to high-impact projects while enjoying a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Application Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in investment banking or IT support. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since this role involves Python and SQL, make sure you can talk confidently about your experience with these tools. We recommend doing some mock interviews to get comfortable!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples where you've tackled production support issues. This will demonstrate your ability to handle the challenges of the role effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Application Support Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Application Support Analyst role. Highlight your experience with production support, technical skills like Python and SQL, and any relevant projects that showcase your problem-solving abilities.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Mention your understanding of the commodities market and how your skills can contribute to the CIT Business Support Team. Keep it engaging and personal!
Showcase Your Technical Skills:Don’t forget to emphasise your technical expertise! Include specific examples of how you've used your programming or scripting skills in past roles, especially in relation to Windows infrastructure and production support processes.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Quanteam UK
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in Python, SQL, and PowerShell. Be ready to discuss how you've used these tools in past roles, as well as any challenges you've faced and how you overcame them.
✨Understand the Business Context
Familiarise yourself with the commodities market and the specific functions of the CIT platform. Knowing how your role supports trading, risk management, and regulatory reporting will show that you're not just a techie but also understand the business side of things.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle real-world production support issues. Think of examples from your experience where you had to troubleshoot under pressure, and be ready to explain your thought process and the outcome.
✨Engage with Stakeholders
Since you'll be interacting with various teams, practice how to communicate effectively with non-technical stakeholders. Show that you can translate complex technical jargon into layman's terms, making it easier for everyone to understand.
