At a Glance
- Tasks: Support a global commodities trading platform and resolve production issues.
- Company: Leading French investment bank with a focus on innovation and collaboration.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Opportunity to work closely with diverse teams and gain valuable industry insights.
- Why this job: Join a team that directly impacts trading operations and enhances market-making services.
- Qualifications: Experience in trading processes, Python, SQL, and strong problem-solving skills.
The predicted salary is between 50000 - 70000 € per year.
Our client, a leading French investment bank, is seeking an IT Application Support Analyst to join the London-based CIT Business Support Team, supporting the Commodities-Indexed Transactions Group (CIT). CIT provides liquidity and market-making services across a broad range of global commodity markets, including Base and Precious Metals, Oil, Power and Natural Gas, Coal, Emissions, and Agricultural Commodities.
The CIT Business Support Team is one of two dedicated CIT IT teams, alongside the CIT Core Development Team. Both teams operate directly on the trading floor and work closely with Front Office users. The primary responsibility of the Business Support Team is to provide front-to-back production support for the CIT platform.
As part of the team, you will support a global in-house commodities trading platform that underpins key front-to-back business functions, including pricing, risk management, market data distribution, P&L reporting, settlements, physical scheduling, trade confirmations, and regulatory reporting. This role requires strong analytical, problem-solving, and communication skills. The successful candidate will interact with a wide range of stakeholders across Trading, Sales, Middle Office, Back Office, Market Risk, Confirmations, and Accounting teams. The ability to quickly gain knowledge across products, systems, and operational processes will be essential.
You will:
- Proactively monitor and maintain the trading platform and associated systems
- Configure and support business-critical applications and infrastructure
- Analyse and resolve production support issues across both technical and functional areas
- Act as a key point of contact for traders, marketers, risk managers, middle office, and other business users
- Log, track, and manage incidents through to resolution
- Liaise closely with the Core Development Team regarding bug fixes, enhancements, and system improvements
- Participate in the first-line support rota, including early shift coverage for overnight batch processing issues and on-call support for evenings and weekends
- Support release management and deployment activities
You should have:
- Understanding of front-to-back trading processes
- Knowledge of commodities trading, P&L, or pricing concepts would be advantageous
- Python or other programming/scripting experience
- Intermediate SQL and relational database knowledge
- Strong understanding of Windows infrastructure and server environments
- Experience with scripting languages such as PowerShell
- Good knowledge of Windows-based environments and production support processes
- French language skills would be beneficial but are not essential.
Our Commitment: Built on excellence, collaboration and innovation, Quanteam partners with clients to strengthen resilience, accelerate transformation and build future-ready capabilities.
Senior Application Support Analyst in City of London employer: Quanteam UK
As a leading French investment bank, our client offers an exceptional work environment in London, where employees are at the forefront of commodities trading technology. With a strong emphasis on collaboration and innovation, team members benefit from extensive growth opportunities, hands-on experience with cutting-edge applications, and the chance to work closely with diverse stakeholders across the trading floor. The supportive culture fosters professional development while providing a dynamic atmosphere that encourages proactive problem-solving and technical excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Application Support Analyst in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in commodities trading or application support. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding of front-to-back trading processes. Be ready to discuss how your experience aligns with the role, especially around problem-solving and production support.
✨Tip Number 3
Showcase your analytical skills! During interviews, share specific examples of how you've tackled production issues or improved processes in previous roles. This will demonstrate your ability to handle the challenges of the Senior Application Support Analyst position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Application Support Analyst in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Application Support Analyst role. Highlight your experience with trading platforms, problem-solving skills, and any relevant technical knowledge. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about commodities trading and how your skills align with our needs. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills:Don’t forget to showcase your technical skills, especially in Python, SQL, and any scripting languages you know. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Quanteam UK
✨Know Your Stuff
Make sure you brush up on your knowledge of front-to-back trading processes and commodities trading. Familiarise yourself with key concepts like P&L and pricing, as these will likely come up during the interview. Being able to speak confidently about these topics will show that you're serious about the role.
✨Show Off Your Tech Skills
Since this role involves a lot of technical support, be prepared to discuss your experience with Python, SQL, and any scripting languages like PowerShell. Bring examples of how you've used these skills in past roles to solve problems or improve processes. This will demonstrate your hands-on experience and analytical abilities.
✨Communicate Clearly
You'll be interacting with various stakeholders, so strong communication skills are a must. Practice explaining complex technical issues in simple terms. Think about how you can convey your problem-solving process clearly, as this will be crucial when liaising with traders and other business users.
✨Be Ready for Real-World Scenarios
Prepare for situational questions that might ask how you'd handle specific production support issues. Think through some common challenges in application support and how you would approach them. This will help you showcase your critical thinking and problem-solving skills effectively.
