Deployment Manager – Pharmaceuticals – Leeds
As a pioneering medical technology company, our client has harnessed the passion and expertise of its founding surgeons, engineers, and scientists to create a range of cutting-edge hardware and software products.
Our client’s mission is to develop groundbreaking technology that facilitates accessible surgical excellence worldwide, with a strong emphasis on humanity, communication, and exceptional care and they are looking for a Deployment Manager to join their team in England.
Responsibilities
Managing all existing accounts across the assigned locations, providing face-to-face support and training.
Generating interest in upselling to current and new Trusts across the region through showcasing our products.
Plan and execute pre-sale and post-sales activities as well as providing on-going sales support.
Liaising with key personnel within Trusts to follow up on procurement queries and outstanding documentation.
Proactively monitor customers usage, identifying and resolving any barriers that may be restricting the use of any of the clients’ products or services.
Ensuring robust procedures are being followed for business support activities.
Provide assistance to users and liaise with other teams to ensure any technical issues with the products are addressed.
Supporting the Head of Commercial, the Deployment Manager Lead and Sales Lead with national and international business functions, arranging meetings, training, and chasing documentation from prospective clients.
Requirements
Bachelor’s or Master’s Degree in a life science/healthcare or business-related subject, or equivalent experience.
Full UK driver’s license with own transport.
IT literacy with good knowledge of Microsoft Suite Applications.
Previous experience working within a clinical setting.
Previous success in a sales or account manager role.
Software deployment and training experience
Understanding of DTAC, DPIA, data protection, and GDPR regulations
Excellent problem solving and troubleshooting skills.
Strong written and verbal communication.
Willing to work flexibly to meet customer’s needs where necessary.
Comfortable working in high-pressured environments and witnessing live medical procedures.
If this role is of interest to you, please apply now!
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