At a Glance
- Tasks: Design and implement advanced Zoom Cloud solutions and NICE CXOne Contact Centre.
- Company: Join a well-known broker in the equities space with a relaxed, innovative culture.
- Benefits: Competitive salary plus bonus, flexible work environment, and opportunities for growth.
- Other info: Enjoy a friendly office atmosphere with break-out rooms and excellent career development.
- Why this job: Be part of a skilled team and make a real impact in cutting-edge technology.
- Qualifications: Experience with Contact Centres, Zoom, and telecommunications technologies required.
The predicted salary is between 51750 - 63250 £ per year.
Voice Engineer (NICE / Zoom) 110,000 Plus Bonus 2-3 days in the office Quant is urgently looking for an Infrastructure Engineer with Nice and Zoom experience to join our high profile client.
Our client is a well known broker in the equities space.
They are currently building a greenfield trading platform based in equities.
You will be responsible for the technical design, planning, and implementation of advanced Zoom Cloud solutions (UCaa S), including the design and deployment of NICE CXOne Contact Centre.
As a Senior Engineer you will be part of a highly skilled team.
Your responsibilities will include teaching, deploying, managing, and supporting all aspects of the Voice and Video infrastructure used across the globe.
The environment is that of Facebook or Google, relaxed open with time to think and make the right decisions.
The atmosphere is calm and relaxed with an open dress code.
This is a role for techies, those who are motivated by the sharp end of technology and the possibility of making serious money doing something you are passionate about.
Key Areas of
Responsibility
- Voice and Video Architecture o Zoom cloud (UCaa S) telephony and video o NICE CXOne cloud Contact Centre o Configuration, coordination, troubleshooting, and deployment of video conference systems o Ability to gather and troubleshoot issues using log files and network traces o Strong knowledge of SIP, including CUBE/SBC o Work with other IT teams, including Security, Network, and Systems engineers, in planning and designing voice and video infrastructure and deployments o Participate in client discussions during all phases of development o Provide direction for Technology Operations teams on current and emerging technologies o Recommend technical standards that include future proposed standards requiring o Liaise with customers and vendors o Provide third-level support to IT teams o Provide necessary training and instructions to IT staff o Work with Service Now managing tickets, completing operational and project-based changes o Prepare capacity plans for network, bandwidth utilization, security, and growth or change o Prepare capacity plans for Expressways, PRI, bandwidth utilization, security, and growth or change o Assist business units in technology planning o Evaluate current and emerging technologies and introduce technical solutions that address business and technical issues o Contribute to the Technology Road Map planning o Participate as a team member or work package leader on projects involving all voice, video, and infrastructure changes or projects o Contribute to the development and assignment of project budgets o Contribute to the planning, installation, and upgrade of network and security platforms Voice Engineers MUST have:
- Contact Centre experience
- Zoom
- An understanding of LAN, WAN technologies, including Qo S, DNS, DHCP, and firewall fundamentals, is required.
Operational and troubleshooting experience with Cisco UCM, UCCx, and Expressway, including Web Ex support
- Extensive experience of working in large-scale telecommunications environments, working with Cloud Telephony and Contact Centre.
- Expert experience with Voice and Video platforms.
- Experience with Zoom phone and video provisioning and UCaa S solutions.
- Experience with Service Now.
I am looking for someone who can grow with the team, in responsibility and/or technological prowess – and make a significant contribution to the products we are developing.
In our informal technology team office, we offer a quiet, friendly environment with break-out rooms for planning and discussion.
The client offers a bonus to all employees as a result of performance from day 1.
My client is based in Central London
Voice Engineer (NICE / Zoom) in London employer: Quant Capital
Quant Capital is an excellent employer for those looking to thrive in the fintech sector, offering a vibrant work culture that fosters innovation and collaboration. With substantial training and development opportunities, employees can enhance their skills while enjoying a flexible hybrid work model in the heart of London. Join us to be part of a forward-thinking team that values growth and cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Voice Engineer (NICE / Zoom) in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Quant Capital or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Quant Capital.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Quant Capital.
✨Explore Job Boards Specifically for Tech Roles
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We think you need these skills to ace Voice Engineer (NICE / Zoom) in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Quant Capital.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Quant Capital and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Quant Capital
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Quant Capital uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
